Summary
Overview
Work History
Education
Skills
Certification
Websites, Portfolios and Profiles
Timeline
Generic
Krishna Radhika Chakrala

Krishna Radhika Chakrala

Hyderabad

Summary

Detail-oriented product manager with 19 years of experience in product and program management. My expertise spans stakeholder engagement, strategic resource planning, and delivery standards. I leverage my certifications in Product Management, Scrum, and SAFe to deliver quality solutions on time. I am determined in building stakeholder relationships to address program issues and ensure the best outcomes.

Overview

3
3
Certification
20
20
years of professional experience

Work History

Product Manager

Advance Auto Parts
Hyderabad, Telangana
09.2023 - Current
  • Project: Customer Facing System / Merchandising System
  • Collaboration among various departments to support in achieving 100% of the objectives.
  • Assisted in managing product portfolios to help enhance profitability.
  • Contributed to implementing agile methodologies, improving time to market by 20%.
  • Supported product lifecycle management from conception to release.
  • Participated in team discussions to align program vision and goals.
  • Engaged with stakeholders to review progress and gather feedback.
  • Conducted risk analyses and assisted in developing mitigation plans.
  • Advance Auto Parts is a retailer of automotive parts.

Project/Program Manager

Bourntec Solutions
Hyderabad, Telangana
12.2020 - 09.2023
  • Client: Advance Auto Parts
  • Project: Customer Facing System/ Merchandising System
  • Collaborated with team members to achieve 100% target results.
  • Managed complaints with calm, clear communication, and problem-solving.
  • Maintained clean, safe working environments to eliminate accident risk 100%.

Project Manager/Scrum Master

Chubb Business Services India
Hyderabad, Telangana
06.2019 - 12.2020
  • Coordinated Scrum processes to increase team 100% throughput.
  • Managed DBS Bank app development to align features with client requirements 100%.
  • Led DevOps project enhances deployment speed and reliability.

Business Analyst/Scrum Master

United Health Group
Hyderabad, Telangana
09.2012 - 06.2018
  • Project: Claims-Fraud Identification
  • Shaping our business direction by prioritizing our customers' needs.
  • Making sure to implement 100% the feedback-driven changes.
  • Utilized critical thinking skills to address issues affecting business operations in archiving 100% goals.
  • Conducted interviews with key business users to gather information on processes and requirements.
  • Evaluated key business aspects to identify factors driving results and summarized findings into presentations.
  • Engaged with internal customers to comprehend business needs and translate into requirements and project scope.
  • Health Care Domain

Process Consultant

Fusion Technologies
Hyderabad, Telangana
07.2010 - 09.2012
  • Conducted root cause analysis to identify, prioritize and eliminate 100% process losses.
  • Participated in project reviews to enable ongoing status tracking and reporting.
  • Reviewed processes, identifying areas requiring improvement.

Software Test Engineer

iDream Technologies
Hyderabad, Telangana
05.2005 - 11.2008
  • Optimized test cases to maximize success of manual software testing.
  • Created successful test scripts to manage automated feature testing.
  • Conducted regression testing, analyzed results, and submitted observations to development team.

Education

Master of Science - Information Systems

Osmania University
06-2007

Bachelor of Science - Computer Applications

Osmania University
06-2001

Skills

  • Customer Data Analysis
  • SAFe - Agile Implementation
  • Product road mapping
  • Time Management
  • Jira
  • Rally
  • Confluence
  • Risk Management
  • Project Management
  • Strategic planning
  • People Management
  • Decision-Making Skills
  • Excellent communication
  • Forecasting
  • Product Vision
  • Stakeholder Management

Certification

  • Global Certificate in Product Management, Certified in Product Management
  • Agile SAFe Training, Trained in Agile SAFe
  • Professional Scrum Master (PSM 1), PSM 1 -Scrum Master certification from Scrum.org

Websites, Portfolios and Profiles

https://www.linkedin.com/in/krishnaradhika-chakrala-45a3ba55/

Timeline

Product Manager

Advance Auto Parts
09.2023 - Current

Project/Program Manager

Bourntec Solutions
12.2020 - 09.2023

Project Manager/Scrum Master

Chubb Business Services India
06.2019 - 12.2020

Business Analyst/Scrum Master

United Health Group
09.2012 - 06.2018

Process Consultant

Fusion Technologies
07.2010 - 09.2012

Software Test Engineer

iDream Technologies
05.2005 - 11.2008

Master of Science - Information Systems

Osmania University

Bachelor of Science - Computer Applications

Osmania University
Krishna Radhika Chakrala