Krishna Radhika Chakrala
Hyderabad
Summary
Detail-oriented product manager with 19 years of experience in product and program management. My expertise spans stakeholder engagement, strategic resource planning, and delivery standards. I leverage my certifications in Product Management, Scrum, and SAFe to deliver quality solutions on time. I am determined in building stakeholder relationships to address program issues and ensure the best outcomes.
Overview
3
3
Certification
20
20
years of professional experience
Work History
Product Manager
Advance Auto Parts
Hyderabad, Telangana
09.2023 - Current
- Project: Customer Facing System / Merchandising System
- Collaboration among various departments to support in achieving 100% of the objectives.
- Assisted in managing product portfolios to help enhance profitability.
- Contributed to implementing agile methodologies, improving time to market by 20%.
- Supported product lifecycle management from conception to release.
- Participated in team discussions to align program vision and goals.
- Engaged with stakeholders to review progress and gather feedback.
- Conducted risk analyses and assisted in developing mitigation plans.
- Advance Auto Parts is a retailer of automotive parts.
Project/Program Manager
Bourntec Solutions
Hyderabad, Telangana
12.2020 - 09.2023
- Client: Advance Auto Parts
- Project: Customer Facing System/ Merchandising System
- Collaborated with team members to achieve 100% target results.
- Managed complaints with calm, clear communication, and problem-solving.
- Maintained clean, safe working environments to eliminate accident risk 100%.
Project Manager/Scrum Master
Chubb Business Services India
Hyderabad, Telangana
06.2019 - 12.2020
- Coordinated Scrum processes to increase team 100% throughput.
- Managed DBS Bank app development to align features with client requirements 100%.
- Led DevOps project enhances deployment speed and reliability.
Business Analyst/Scrum Master
United Health Group
Hyderabad, Telangana
09.2012 - 06.2018
- Project: Claims-Fraud Identification
- Shaping our business direction by prioritizing our customers' needs.
- Making sure to implement 100% the feedback-driven changes.
- Utilized critical thinking skills to address issues affecting business operations in archiving 100% goals.
- Conducted interviews with key business users to gather information on processes and requirements.
- Evaluated key business aspects to identify factors driving results and summarized findings into presentations.
- Engaged with internal customers to comprehend business needs and translate into requirements and project scope.
- Health Care Domain
Process Consultant
Fusion Technologies
Hyderabad, Telangana
07.2010 - 09.2012
- Conducted root cause analysis to identify, prioritize and eliminate 100% process losses.
- Participated in project reviews to enable ongoing status tracking and reporting.
- Reviewed processes, identifying areas requiring improvement.
Software Test Engineer
iDream Technologies
Hyderabad, Telangana
05.2005 - 11.2008
- Optimized test cases to maximize success of manual software testing.
- Created successful test scripts to manage automated feature testing.
- Conducted regression testing, analyzed results, and submitted observations to development team.
Education
Master of Science - Information Systems
Osmania University
06-2007
Bachelor of Science - Computer Applications
Osmania University
06-2001
Skills
- Customer Data Analysis
- SAFe - Agile Implementation
- Product road mapping
- Time Management
- Jira
- Rally
- Confluence
- Risk Management
- Project Management
- Strategic planning
- People Management
- Decision-Making Skills
- Excellent communication
- Forecasting
- Product Vision
- Stakeholder Management
Certification
- Global Certificate in Product Management, Certified in Product Management
- Agile SAFe Training, Trained in Agile SAFe
- Professional Scrum Master (PSM 1), PSM 1 -Scrum Master certification from Scrum.org
Websites, Portfolios and Profiles
https://www.linkedin.com/in/krishnaradhika-chakrala-45a3ba55/
Timeline
Product Manager
Advance Auto Parts
09.2023 - Current
Project/Program Manager
Bourntec Solutions
12.2020 - 09.2023
Project Manager/Scrum Master
Chubb Business Services India
06.2019 - 12.2020
Business Analyst/Scrum Master
United Health Group
09.2012 - 06.2018
Process Consultant
Fusion Technologies
07.2010 - 09.2012
Software Test Engineer
iDream Technologies
05.2005 - 11.2008
Master of Science - Information Systems
Osmania University
Bachelor of Science - Computer Applications
Osmania University