Krishna Roy

Technical Lead Consultant professional having an overall 8+ years of Salesforce Development experience. As a Salesforce Developer/Admin, has involved in Developing Apex Classes, Apex Components, Apex Triggers, Visualforce pages and Integration from External System Using both Rest and Soap API. Configured Salesforce including validation rules, workflows, custom settings, custom metadata, Profiles and Permissions. Having great Command in Integrating External System with Salesforce Org. Great command on creating Aura Component and Lightning Web Component.

• Yamaha Motor Australia, Vlocity and Experience Cloud, I have worked as a Team lead in Automating the Business process of Yamaha Motor Australia from Scratch in OmniStudio and Experience cloud. Developed Omniscripts, Integration procedure and Felxcard based on requirement provided by Yamaha AU. We have developed Client and Dealer portals for order management in Experience cloud., Involved in requirement gathering, preparing design document and development of order placement Module. Providing the design document to team. Communicate effectively with both technical and non-technical project stakeholders for development of new modules. Execute and prepare the Unit Test Plan for Development, Change Requests and Defects tasks. Code Refactoring to follow best practices recommended by Salesforce. Worked on Custom Metadata, Custom Setting and Custom Label. Worked on integration of salesforce to Sap database and Salesforce to Service now and also Salesforce to Salesforce. Worked on both REST as well as on SOAP API done many integrations of external system with clients Salesforce Org.
• Llyod Register, Salesforce Service Cloud and Community Cloud., I have worked on Automating the Business process of llyod register from Scratch in Service cloud. Any sort of Complaint or Enquiry is being Managed by the System which we are creating for Mercedes. Complaint will be made by Dealer, Agent, Customer and Drivers and accordingly it will be assigned via our created Salesforce system to Agent and based on milestone case must be closed else it will be escalated to next level., Involved in requirement gathering, preparing design document and development of order placement Module. Communicate effectively with both technical and non-technical project stakeholders for development of new modules. Execute and prepare the Unit Test Plan for Development, Change Requests and Defects tasks. Code Refactoring to follow best practices recommended by Salesforce. Worked on Custom Metadata, Custom Setting and Custom Label. Worked on integration of salesforce to Sap database and Salesforce to Service now and also Salesforce to Salesforce. Worked on both REST as well as on SOAP API done many integrations of external system with clients Salesforce Org.
• Mercedes Benz, Salesforce Service Cloud & Lightning Cloud Developer, Car Manufacturing company which delivers range of Cars. We as a Salesforce developer have Automated the Business process of Mercedes from Scratch in Service cloud. Any Cases/Issues will be routed to the Salesforce system via Email-to-case functionality and advance user (Catch Champions)will be responsible for validating and Closing the Case., Developing Lightning components with complex Business functionalities. Working as a part of SWAT Team where in all the defects are given the highest priority. Working on Integration with Boomi and Mast system to pull the live data on the lightning components.
• KONE, Salesforce Community & Lightning Cloud Developer, Kone is world class Lift manufacturing company. This was a maintenance project so any sort of enhancements which comes from BA is being handled by our Team. Also, we were looking into the Incident (S-Now) if any issue comes to Kone end Client’s. We have also done code refactoring to follow Salesforce recommended best practices. Involved in code reviews and defect fixing., Developing Lightning components with Enriched UI Designs. Worked on Community Cloud and developed community Pages. Worked on Scrum Based Project delivering business functionalities every 2-3 weeks.
• Aetna Pharma, Salesforce Marketing and Sales Cloud Developer, Aetna Pharma is a pharmaceutical and health insurance firm based out in U.S is migrating to Salesforce Marketing Cloud to perform all the marketing applications and campaign management capabilities.
• Service Cloud, Salesforce.com, Apex Class & Trigger, Visual Force, Unisys is a consumer portal where employees for InBev can raise their concern requests., Salesforce Apex Developer, Developed an Apex Trigger functionality to automate the field population based on trigger context. Worked on Core Apex customization including Apex Class, Trigger, Visual Force Pages and configuration. Implemented AngularJS, HTML 5 to have better UI Design and developed a pagination functionality in GLASS. Learned advanced concepts of Apex code, used Optimization. Worked on Salesforce Apex development and have a good experience with Apex Batch Class, Apex Schedulers, Apex Test Class.