Krishna Suthar
Ahmedabad
Summary
Dynamic banking professional with a proven track record at HDFC BANK and AXIS BANK LTD, excelling in Managed Customer and generating revenue business. Elevated customer portfolios through expert use of CRM software and strong interpersonal skills. Demonstrated leadership by seamlessly transitioning between roles, enhancing revenue, and implementing strategic investment solutions.
Overview
11
11
years of professional experience
Work History
Preferred Relationship Manager
HDFC BANK LTD
02.2023 - Current
- Managed a hybrid portfolio of CASA and TD. Total book size is 81.04 cr.
- Managed a portfolio of client accounts, ensuring high levels of satisfaction and loyalty.
- Resolved client issues and complaints promptly, maintaining trust and loyalty.
- Collaborated with internal teams to ensure all customer needs are met in a timely manner.
- Monitored client satisfaction through surveys and feedback forms, implementing improvements based on the results.
Manager
AXIS BANK LTD
04.2022 - 02.2023
- I was promoted on April 1, 2022, to 'Manager.'
- My role as a Priority Banking Relationship Manager is to handle a customer book size of SA 48.05 crore, and generate new revenue from it.
Deputy Manager
AXIS BANK LTD
04.2020 - 03.2022
- I was promoted on April 1, 2020, to 'Deputy Manager' and also changed my job role to Priority Relationship Manager.
Assistant Manager
AXIS BANK LTD
04.2017 - 03.2020
- I was promoted on April 1, 2017, to “Assistant Manager” from “Front Desk Officer” until March 31, 2020.
Front Desk Officer
AXIS BANK LTD
01.2014 - 03.2017
- As a Front Desk Officer and Head Teller from January 11, 2014, to March 31, 2021, I also managed customer service, cash flow, branch audits, and all branch operations.
Education
B.C.A. -
Gujarat University
Gujarat12.2013
P.G.D.R.B -
IFBI
12.2013
H.S.C. Commerce -
GSHSEB Gandhinagar
Gujarat12.2009
S.S.C. -
GSEB Gandhinagar
Gujarat12.2007
Skills
- Computer Basic
- Insurance products
- Leadership qualities
- Wealth Management
- CRM software proficiency
- Retail and BBG Loan processing
- Cross-selling proficiency
- Strong interpersonal skills
- Investment strategies
- MS Office
Languages
- Gujarati
- Hindi
- English
Disclaimer
I confirm that the information provided by me is true to best of my knowledge and belief. Thanking You
Personal Information
- Husband's Name: Maulikkumar Bharatbhai Suthar
- Date of Birth: 29/10/91
- Gender: Female
- Nationality: Indian
- Marital Status: Married
- Religion: Hindu
Timeline
Preferred Relationship Manager
HDFC BANK LTD
02.2023 - Current
Manager
AXIS BANK LTD
04.2022 - 02.2023
Deputy Manager
AXIS BANK LTD
04.2020 - 03.2022
Assistant Manager
AXIS BANK LTD
04.2017 - 03.2020
Front Desk Officer
AXIS BANK LTD
01.2014 - 03.2017
B.C.A. -
Gujarat University
P.G.D.R.B -
IFBI
H.S.C. Commerce -
GSHSEB Gandhinagar
S.S.C. -
GSEB Gandhinagar
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