NILESH DADARAO SAWALE
Pune
Summary
Resourceful professional in manufacturing and production environments known for high productivity and efficient task completion. Possess specialized skills in operation, quality assurance, and safety protocols. Excel in teamwork, problem-solving, and adaptability, ensuring smooth operations and consistent output. Committed to maintaining workplace safety and meeting daily targets through effective communication and organizational skills.
Overview
15
15
years of professional experience
Work History
Preferred Relationship Manager
HDFC BANK
LATUR
05.2024 - Current
- Established strong relationships with clients through regular, personalized communication.
- Implemented CRM systems for tracking client interactions and improving service delivery.
- Participated in networking events and industry conferences to attract new clients.
- Identified opportunities for cross-selling and upselling financial products to meet clients' objectives.
- Identified target audience and developed optimized communication plans to engage and interest individuals.
- Analysed client financial statements to offer tailored advice and products.
- Managed team personnel, budget and schedule to handle demanding PR requirements.
- Resolved client issues and complaints promptly, maintaining trust and loyalty.
- Discussed client financial options to keep customers informed regarding transactions.
Cluster Head -Beed Cluster
CHATTRAPATI MULTISTATE CO-OPERATIVE CREDIT SOCIETY
BEED
11.2018 - 03.2024
- Provided leadership in developing staff capabilities through coaching, mentoring, training, and development programs.
- Updated and maintained databases with current information.
- Coordinated marketing and promotional efforts to drive customer footfall and increase sales.
- Monitored sales performance and market trends, providing strategic direction for growth opportunities.
- Managed cluster budget, optimizing expenses to improve overall financial performance.
- Managed daily operations of the team including scheduling shifts, assigning tasks, tracking attendance and approving time off requests.
- Set objectives for teams based on organizational goals; monitored performance against targets; provided feedback and took corrective action when needed.
Team Leader (TL)
AXIS SECURITY HOME LOAN
PUNE
01.2018 - 12.2018
- Maintained up-to-date knowledge of relevant laws, regulations and best practices in the industry.
- Set objectives for teams based on organizational goals; monitored performance against targets; provided feedback and took corrective action when needed.
- Provided regular reports to senior management on team performance, challenges, and strategic recommendations.
- Motivated team members to consistently achieve or exceed performance expectations.
Branch Manager
FINO PAYMENT BANK
Pune
02.2017 - 01.2018
- Supervise the day to day operational functions of the branch including: vault, drawer and balancing, managing cash difference, intra-day movement between cash and vault, monitoring petty cash movement, cash movement in and out of branch, overseeing teller and customer service duties, and assisting with customer transactions
- Ensure that the targets for the lending business are met
- I.e., sourcing of customers for third party products such as: current a/c savings a/c insurance
- Approve customer and bank transactions within authority limits
- Perform pre-audits to identify & mitigate operational risk and to ensure ongoing adherence with compliance procedures
- Responsible for growing customer base; consumer and business relationships through internal and external marketing programs
- Develop and grow business and consumer relationships
- Maintain good public relations with customers and the community
- Manage escalations with customers and providing them with a resolution, information or additional options
- Ensure that quick and proper response to all reasonable customer requests
- Maintain the highest level of confidentiality with all the information obtained
- Previous Experience:-
- (1 years)
Jr Officer
ICICI BANK LTD
Akola
08.2010 - 07.2015
- Company Overview: (Off Roll)
- Motivate, Guide and monitor Team leaders and Set and achieve high performance targets through Branch Manager & sales Team and also Provide high quality service to existing & new customers who walk-in to the Branch through Branch Operations team
- Recruit, onboard, mentor, review, train & develop and retain Branch Staff in Cluster branches
- Prepare daily MIS regarding target & other reports for necessary corrective and preventive action
- Co-coordinating between branch and Top management and various dept in head office
- (Off Roll)
- Previous Experience:-
- (5 years)
Education
Bachelor of Arts (B.A) -
Dr Babasaheb Ambedkar University
Aurangabad05.2023
H.S.C. -
Gorkshnath, Science & commerce
02.2006
S.S.C. -
Shree M.S Jain English School
03.2004
Skills
- Time management
- Self motivation
- Process improvement
- Computer skills
- Leadership qualities
- Teamwork and communication
Timeline
Preferred Relationship Manager
HDFC BANK
05.2024 - Current
Cluster Head -Beed Cluster
CHATTRAPATI MULTISTATE CO-OPERATIVE CREDIT SOCIETY
11.2018 - 03.2024
Team Leader (TL)
AXIS SECURITY HOME LOAN
01.2018 - 12.2018
Branch Manager
FINO PAYMENT BANK
02.2017 - 01.2018
Jr Officer
ICICI BANK LTD
08.2010 - 07.2015
Bachelor of Arts (B.A) -
Dr Babasaheb Ambedkar University
H.S.C. -
Gorkshnath, Science & commerce
S.S.C. -
Shree M.S Jain English School
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