Krishnamoorthy Ramachandran
Chennai
Summary
Product Owner with 12 years of progressive experience in HR operations, digital transformation, and people analytics. Proven expertise in designing and implementing automation solutions across global HR processes using Workday, ServiceNow, and RPA. Adept at bridging HR and IT functions, driving system adoption, and enhancing data quality for payroll integration. I am skilled in Agile methodologies, stakeholder collaboration, and governance of HR systems and reporting. Successfully led initiatives that improved operational efficiency, reduced manual effort, and standardized global HR practices.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Product Owner – Global HR Digital Products & People Analytics
Ramboll India Private Limited
Chennai
01.2024 - Current
- Designed and implemented solutions to streamline HR workflows and identify automation opportunities across global processes.
- Identified and prioritized HR use cases for Robotic Process Automation (RPA) through collaboration with local and global teams.
- Estimated FTE efforts and developed automation plans to optimize HR operations using RPA.
- Created and managed user stories in ServiceNow, detailing requirements and dependencies for HR automation initiatives.
- Supported global payroll operations as a Data Analyst by analyzing vendor requirements, mapping data gaps in Workday, and enabling seamless integration with external systems.
- Acted as a liaison between HR and IT, providing end-user support and delivering training on HR systems to ensure smooth adoption.
- Prepared solution design and process definition documents (SDD/PDD) for all automated processes.
- Coordinated with business stakeholders for UAT approvals, deployment scheduling, and production rollouts.
- Collaborated with RPA production support teams to resolve issues in live processes.
- Supported integrations, implementations, automated reporting, and other HR technology requests.
- Evaluated new tools, proposed enhancements, and drove process improvements through technology.
- Ensured access management, data security, and compliance with internal policies and regulations.
- Facilitated Agile Scrum ceremonies including Sprint Planning, Daily Stand-ups, Reviews, and Retrospectives.
- Guided teams in applying Agile values such as collaboration, self-organization, and adaptability.
- Maintained a clear and prioritized product backlog in partnership with stakeholders.
- Saved 8 FTEs annually by automating HR use cases in Workday using RPA, including Hire, Job Data Changes, Supervisory Organization creation, Role Assignments/Removals, and Personal Data Changes.
- Also automated events and session creation in Cornerstone.
- Led governance of customized reports and dashboard access in Workday, conducting periodic user access reviews and revocations to maintain data security and compliance.
- Built Power BI dashboard to monitor report usage trends, identifying reports unused for 18–24 months.
- Decommissioned ~1,200 out of 3,600 legacy reports in Workday after thorough usage analysis and business justification, improving reporting efficiency and system performance.
- Standardized non-standard HR tasks such as issuance of offer letters via Smart Recruiter (40% usage coverage), generation of contracts in Workday (70% usage coverage), and generation of Addendums (65% usage coverage).
- Onboarded time off and leave of absence processes in Workday for 12 out of 34 countries, enhancing global payroll readiness.
- Developed a data quality dashboard to identify and address missing data in Workday, supporting accurate and efficient global payroll processing.
Lead HR Operations
Ramboll India Private Limited
Chennai
11.2019 - 12.2023
- Managed HR operations for a workforce of 1,500+, ensuring compliance with policies and labor regulations.
- Led a team of 3 HR professionals, resolving complex employee relations issues and driving retention.
- Delivered end-to-end HR processes in Workday, including hiring, terminations, compensation, and organizational changes.
- Provided Workday support and training, conducted data mass loads, and compiled HRIS reports for analysis.
- Oversaw employee separation processes and designed intranet pages for HR topics.
- Utilized tools like Workday, ServiceNow, and SmartRecruiters to streamline daily HR functions.
- Scaled workforce from 900 to 2,200 employees over 4 years through strategic HR leadership and talent management.
- Automated LMS, probation, and job data changes globally in Workday, improving process efficiency.
- Developed HR policies and monthly dashboards; streamlined onboarding to reduce training time by 20%.
- Managed 4,000+ ServiceNow requests and maintained a happiness index of +82.
- Led internal and external audits across locations and resolved ServiceNow challenges by expanding service catalogues.
- Promoted digital HR engagement by educating employees to route queries via ServiceNow.
Senior HR Executive
Sify Technologies Limited
Chennai
05.2017 - 10.2019
- Managed end-to-end recruitment activities, sourcing candidates through job portals, social media, and internal databases.
- Created employee IDs and maintained accurate HR records using Ramco and internal systems.
- Implemented disciplinary actions and supported HRIS data quality and system testing.
- Contributed to ongoing improvements in HR systems and ensured data integrity across platforms.
- Implemented Ramco exit module.
- Improved onboarding processes, boosting new hire engagement and retention.
- Created MIS reports with key HR metrics and supported statutory compliance, including provident fund processing.
- Reviewed performance with stakeholders and issued PIPs to address gaps.
- Ensured HRIS data accuracy and contributed to system enhancements.
HR Officer
Turbo Energy Private Limited
Vellore
06.2013 - 05.2017
- Handled recruitment and interview scheduling for supervisory staff using job portals.
- Managed full & final settlements and updated master data in SAP payroll module.
- Filed statutory returns and processed monthly Provident Fund and ESI remittances.
- Registered ESI IP numbers and monitored employee satisfaction levels.
- Implemented SAP Recruitment module and successfully settled long-pending PF transfers.
- Rolled out travel and welfare policies and trained shop floor supervisors on SAP PMS usage.
- Certified EMS internal auditor (ISO 14001:2015) through TQMI, contributing to compliance and audit readiness.
Education
Master of Arts - Human Resource Management
Dwaraka Doss Govardhan Doss Vaishnav College
Chennai01.2013
Bachelor of Arts - Commerce
Ramakrishna Mission Vivekananda College
Chennai01.2011
Skills
- HRIS (Workday, SAP, ServiceNow)
- People Analytics
- RPA & Automation
- Agile/Scrum
- Data Analysis
- HR Policy & Compliance
- Digital transformation
- Product issue resolution
- Process optimization
Certification
- Introduction to Generative AI Learning Path Specialization – Coursera
- Generative AI in HR – LinkedIn Learning
- People Analytics and Performance Evaluation – Coursera
Languages
- English, Speak, Read and Write
- Tamil, Speak, Read and Write
Personal Information
- Date of Birth: 10/28/90
- Marital Status: Married
Technical Tools
- Workday
- ServiceNow
- SAP
- Cornerstone
- Ramco
- Maconomy
- Rydoo
- Adrenalin
Languages
Tamil
First Language
English
Advanced (C1)
C1
References
References available upon request.
Timeline
Product Owner – Global HR Digital Products & People Analytics
Ramboll India Private Limited
01.2024 - Current
Lead HR Operations
Ramboll India Private Limited
11.2019 - 12.2023
Senior HR Executive
Sify Technologies Limited
05.2017 - 10.2019
HR Officer
Turbo Energy Private Limited
06.2013 - 05.2017
Master of Arts - Human Resource Management
Dwaraka Doss Govardhan Doss Vaishnav College
Bachelor of Arts - Commerce
Ramakrishna Mission Vivekananda College