KRITHIKA V
Coimbatore
Summary
Results-driven professional with proven ability to swiftly acquire new skills and enhance team performance. Demonstrates strong communication and a commitment to achieving organizational objectives.
Overview
4
4
years of professional experience
Work History
EQUITAS SMALL FINANCE BANK
CUSTOMER SERVICE OFFICER
ERODE
04.2020 - 09.2021
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Exceeded customer satisfaction by finding creative solutions to problems.
MOBIUS KNOWLEDGE SERVICES
QUALITY CONTROLLER
COIMBATORE
06.2017 - 12.2019
- Exceeded the goals and got promoted from trainee to QUALITY CONTROLLER within 6 months.
- Communicated effectively with team leads to coordinate service schedules and priorities.
- Managed multiple projects simultaneously while adhering to strict deadlines.
- Trained new staff on safety protocols and operational procedures.
Education
Electronics And Communications Engineering
Dr.NGP INSTITUTE OF TECHNOLOGY
COIMBATORE01-2017
HSC
KUMUTHA MATRIC HIGHER SECONDARY SCHOOL
01-2012
SSLC
KUMUTHA MATRICULATION HIGHER SECONDARY SCHOOL
01-2010
Skills
- Verbal communication
- Patience and empathy
- Leadership and teamwork
- Creativity and adaptivity
- Critical thinking
- Time management
- Handling meetings
TECHNICAL AND DIGITAL LITERACY
- Microsoft office suite(Word, Excel, Powerpoint)
- Online platform(Zoom, Google meet)
Timeline
EQUITAS SMALL FINANCE BANK
CUSTOMER SERVICE OFFICER
04.2020 - 09.2021
MOBIUS KNOWLEDGE SERVICES
QUALITY CONTROLLER
06.2017 - 12.2019
Electronics And Communications Engineering
Dr.NGP INSTITUTE OF TECHNOLOGY
HSC
KUMUTHA MATRIC HIGHER SECONDARY SCHOOL
SSLC
KUMUTHA MATRICULATION HIGHER SECONDARY SCHOOL
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