KRITIKA JASWAL
Mohali
Summary
A dedicated and detail-oriented professional with a master's degree in zoology and diverse experience in management, underwriting, recovery, and data analysis. Adept at handling managerial tasks, coordinating projects, analyzing data, and making informed decisions. Strong interpersonal and organizational skills, with a calm and adaptive approach to problem-solving. Forward-thinking professional with a proven history of leadership, planning, and problem-solving. Adept collaboration with professionals to accomplish demanding objectives, motivate staff, and organize resources. Systematic understanding of maintaining coverage for all operational needs.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Assistant Manager
Center of Excellence for Agriculture Skills in India
Mohali
06.2024 - Current
- Oversee daily operations and managerial responsibilities in the CEDSI office
- Coordinate and manage multiple agricultural skill development projects
- Liaise between different teams, ensuring smooth workflow and communication
- Assist in planning and execution of training programs related to agricultural skills
- Prepare reports, analyze project progress, and ensure adherence to set timelines
- Enhance operational efficiency through strategic decision-making and problem-solving
Process Associate – Recovery Manager
Cogneesol
Mohali
03.2023 - 06.2024
- Worked as an underwriter for ISCS (Strata Insurance, Australian Project), determining underwriting premiums and policyholder eligibility
- Led recovery management processes, involving thorough investigation and analysis of relevant documents
- Evaluated case files and assessed the indemnifiability of claims
- Prepared invoices for recovery claims and managed claim tracking
Analyst
Teleperformance
Mohali
09.2022 - 03.2023
- Analyzed data and identified trends to make informed recommendations
- Reviewed and interpreted data for accuracy and efficiency
- Applied critical thinking skills for problem resolution
- Effectively communicated complex information using various software tools
- Ensured timely completion of assigned tasks with a detail-oriented approach
Education
Master’s - Zoology
Shoolini University of Biotechnology and Applied Sciences
Solan06.2020
Bachelor’s of Science - Zoology Honours
VGC
Mandi05.2018
10+2 -
DPS Khouda
Sarkaghat, Mandi03.2015
Matriculation -
GSSS Gharwasra
Sarkaghat, Mandi03.2013
Skills
- Project Coordination and Management
- Data Analysis and Interpretation
- Underwriting and Claim Recovery
- Decision-Making and Problem-Solving
- Organizational Skills Expertise
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Operational efficiency
- Compliance adherence
- Google Shopping analysis
- Crowd Computing and Data Handling
Languages
- English
- Hindi
Personal Information
Hobbies: Binge-watching movies & series, Singing & Dancing, Playing indoor & outdoor games (Carrom, Chess, etc.), Traveling & Trekking, Cooking & Cleaning
Accomplishments
- Winner in the Carrom Inter-departmental Sports Meet
- Topped the quality chart, consequently, in quarters
Languages
Hindi
First Language
English
Upper Intermediate (B2)
B2
Certification
- Pharmacovigilance basic course from Uppsala
Affiliations
- Star performer of the quarter
Personal Details
- Date of birth: January 31, 1998, Place of birth: Sarkaghat, Himachal Pradesh, Gender: Female, Nationality: Indian, Civil status: Unmarried
Hobbies and Interests
- Binge watching, singing, playing games, carrom, chess, etc. And some outdoor games: dancing, traveling, and trekking
Qualities
- Calm and composed, straightforward, adjustable and adaptive, good with people
Timeline
Assistant Manager
Center of Excellence for Agriculture Skills in India
06.2024 - Current
Process Associate – Recovery Manager
Cogneesol
03.2023 - 06.2024
Analyst
Teleperformance
09.2022 - 03.2023
Master’s - Zoology
Shoolini University of Biotechnology and Applied Sciences
Bachelor’s of Science - Zoology Honours
VGC
10+2 -
DPS Khouda
Matriculation -
GSSS Gharwasra
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