KRITIKA SINGHAL
New Delhi
Summary
Dynamic professional with experience at Amazon Development Center, excelling in content optimization and cross-functional collaboration. Proven ability to enhance user experience through meticulous management of product information. Strong communication skills and a quick learner, adept at driving customer engagement and ensuring compliance in diverse environments.
Overview
4
4
years of professional experience
Work History
Catalog Associate (Prime Video)
Amazon Development Center
Chennai, Tamil Nadu
07.2022 - 04.2024
- Amazon Prime Video: Managed and organized product information for Prime Video catalogues on Amazon, ensuring accurate and detailed listings of movies and TV shows. Coordinated with cross-functional teams to maintain up-to-date content and metadata, enhancing the user experience. Conducted quality checks and resolved discrepancies to ensure a seamless viewing experience for customers. Played a key role in optimizing content presentation and driving customer engagement.
- Amazon Books: Cross-utilized my German language expertise to support Amazon Books, ensuring accurate translation and localization of product information. Enhanced customer experience by providing precise and culturally relevant content for German-speaking audiences.
Financial Assistant
DXC Xchanging Technology
Gurugram, Haryana
06.2021 - 07.2022
- Assisted German citizens in opening and managing savings and demat accounts, ensuring compliance with regulatory requirements. Provided exceptional customer service and support, contributing to efficient and seamless banking operations.
German-English Translator
Decor Elf
Sonipat, Haryana
01.2020 - 06.2021
- Completed an internship with a startup as a German language translator, facilitating client communication for various projects. Ensured accurate translation and interpretation to support project success and foster strong client relationships.
Education
Bachelor of Arts - German Language
Amity University
Noida01.2020
12th - Humanities
L.B.S. J.A.V.M. Smarak Senior Secondary School
New Delhi01.2017
10th -
St. John’s School
New Delhi01.2015
Skills
- MS Office (Excel, PowerPoint), Basic Computer Knowledge
- Good Communication Skills
- Ready to take responsibility
- Quick Learner and Good Interpersonal Skills
- Content optimization
Languages
English, Hindi, German (B1), French (A2)
Hobbies and Interests
Cooking, Dancing, Reading and watching movies.
Projects
Nord-Rhein Westphalia., The scorpion (novel)., Comparison between two short stories Roseblossom and hyacinth and a service of love., German novella Tonio Kroger by Thomas Mann., Modern period., Relationship between Austria and Germany -1945
Languages
German
Upper Intermediate (B2)
B2
English
Advanced (C1)
C1
Hindi
Native
Native
Timeline
Catalog Associate (Prime Video)
Amazon Development Center
07.2022 - 04.2024
Financial Assistant
DXC Xchanging Technology
06.2021 - 07.2022
German-English Translator
Decor Elf
01.2020 - 06.2021
Bachelor of Arts - German Language
Amity University
12th - Humanities
L.B.S. J.A.V.M. Smarak Senior Secondary School
10th -
St. John’s School