Krupal Patel
surat
Summary
Detail-oriented computer operator with a strong background in data management and technical support. Skilled in logging system errors and performing hardware maintenance, ensuring reliable network performance and exceptional customer assistance. Experienced computer operator skilled in network performance monitoring, troubleshooting, and hardware maintenance. Proven ability to assist customers with technical issues and conduct routine maintenance to ensure optimal system performance. Careful Computer Operator trusted to accept, process and safeguard internal and customer data. Responsible monitor of on-site and network processing performance. Dedicated to securing every kilobyte of provided data.
Overview
7
7
years of professional experience
Work History
Computer Operator
hathway broadband
surat
11.2017 - 04.2025
- Operated computer systems to monitor network performance and connectivity.
- Assisted customers with technical issues related to broadband services.
- Conducted routine maintenance on hardware and software systems.
- Logged system errors and troubleshooting steps for future reference.
- Managed data entry tasks related to customer accounts and service records.
- Trained new employees on operational procedures and software usage.
- Performed data entry tasks, including updating customer information in databases.
- Managed email accounts by creating aliases, forwarding emails or resetting passwords.
- Installed, configured and maintained computer hardware and software systems.
- Tested network connections for proper functioning of systems.
Education
Master of Computer Applications -
Veer Narmad South Gujarat University
Surat05-2016
Skills
- Network troubleshooting
- Hardware installation
- Software maintenance
- System monitoring
- Data management
- Customer support
- Problem solving
- Documentation management
Languages
Gujarati
First Language
English
Intermediate (B1)
B1
Hindi
Advanced (C1)
C1
Timeline
Computer Operator
hathway broadband
11.2017 - 04.2025
Master of Computer Applications -
Veer Narmad South Gujarat University
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