KSHYATI SAMAL
Associate IT Consultant
Bengaluru
Summary
Experienced IT consultant with proven track record of delivering client satisfaction. Adaptable to any aspect of project and learning. Eager to leverage my expertise to drive innovation and contribute to the success of dynamic teams
Overview
2
2
years of professional experience
4
4
years of post-secondary education
3
3
Certifications
3
3
Languages
Work History
Associate IT Consultant
ITC Infotech
10.2023 - Current
- Working as Refund Desk Resource for WHITBREAD.
- Manage refund requests from WHITBREAD FrontDesk on a daily basis, primarily through tickets in that comes in tracker.
- Utilize Oracle Cloud Hospitality to access client folios, retrieve account details, and review billing screens for accurate information.
- Verify payment statuses using the Planet Payments portal for accurate refund processing for swift client refund processes.
Associate IT Consultant Trainee
ITC Infotech
07.2023 - 09.2023
- Developed a Movie Booking application using Java Spring Boot Microservices, MySQL and MongoDB, HTML/CSS for front-end design, API handling : Postman API, OAuth and Docker.
TECHNICAL SUMMER INTERN/TRAINEE
CSG INTERNATIONAL
3 2022 - 6 2022
- Enhanced knowledge of Telecom domain along with learning the planning and implementation of its various products
- Enhanced technical competencies by learning about agile SDLC and Scrum framework.
TECHNICAL WINTER INTERN/TRAINEE
EPIKInDiFi Software & Solutions Private Limited
01.2022 - 04.2022
- Strengthened technical ability by learning LINUX, Exploratory Data analysis, HTML/CSS.
Education
BACHELOR OF TECHNOLOGY, COMPUTER SCIENCE AND COMMUNICATION ENGINEERING -
Kalinga Institute of Industrial Technology
07.2019 - 05.2023
HIGHER SECONDARY DEGREE/XII - undefined
DAV Public School Pokhariput
01.2019 - undefined
MATRICULATION DEGREE/X - undefined
Modern Public School Balasore
01.2017 - undefined
Skills
Certification
Opera Cloud - Beginner/Intermediate/Advanced
Projects
- Developed a Doctors' Appointment Booking Application utilizing the MERN stack from Nov 2022 to Apr 2023.
- Designed and implemented end-to-end functionalities encompassing front-end user interface development with React and back-end services with Node.js and MongoDB.
Timeline
Generative AI
01-2024
Opera Cloud - Beginner/Intermediate/Advanced
11-2023
Associate IT Consultant
ITC Infotech
10.2023 - Current
Associate IT Consultant Trainee
ITC Infotech
07.2023 - 09.2023
Cloud Computing - Microsoft Azure
01-2022
TECHNICAL WINTER INTERN/TRAINEE
EPIKInDiFi Software & Solutions Private Limited
01.2022 - 04.2022
BACHELOR OF TECHNOLOGY, COMPUTER SCIENCE AND COMMUNICATION ENGINEERING -
Kalinga Institute of Industrial Technology
07.2019 - 05.2023
HIGHER SECONDARY DEGREE/XII - undefined
DAV Public School Pokhariput
01.2019 - undefined
MATRICULATION DEGREE/X - undefined
Modern Public School Balasore
01.2017 - undefined
TECHNICAL SUMMER INTERN/TRAINEE
CSG INTERNATIONAL
3 2022 - 6 2022
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