Summary
Overview
Work History
Education
Skills
Timeline
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Kumar Papudesi

Kumar Papudesi

Business Operations
Bangalore

Summary

Dedicated to bring process efficiency in operations. Expert in implementing measures to track KPIs in different departments. I have built & scaled teams to withstand seasonal workflow. I have 8 years of experience in operations, Data Ops & quality along with this I am responsible for information security as well. I am an advocate of creating self sufficient teams across departments.

Overview

8
8
years of professional experience
5
5
years of post-secondary education
4
4
Languages

Work History

Sr Manager

Svasth Healthi
Bangalore
03.2019 - Current


  • Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
  • Recommended and implemented successful strategies to maximize revenue.
  • Produced staffing matrix to provide adequate coverage of department.
  • I have been responsible of creating data driven culture in operations to manage & track KPIs for each department in weekly/monthly dashboards.
  • Provided strong leadership to enhance team productivity and morale.
  • Implemented and developed operational standards, policies and procedures.
  • Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
  • Reviewed and analyzed reports, records and directives to obtain data required for planning department activities.
  • I am involved in bringing process efficiency in cross functional teams including supplier management & finance department.
  • I am responsible for setting up priorities for product management teams based on customers & internal teams feedback.

Inside Sales

Manipal Global Education Services
Bangalore
07.2018 - 02.2019
  • Maintained account information accuracy by communicating frequently with salesmen and account executives.
  • Managed friendly and professional customer interactions.
  • Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
  • Utilized data and analytics to identify target markets and understand customer needs.
  • Collaborated with outside sales representatives, marketing and other departments to generate leads and close sales.

Business Development Associate

Lucid IT Solutions Pvt Ltd
Bangalore
02.2018 - 06.2018
  • Developed business pipeline using cold and warm techniques.
  • Boosted revenue by bringing in and cementing relationships with new clients and optimizing servicing of existing customer accounts.
  • Negotiated contracts and closed sales with new and existing clients.
  • Improved bottom-line profitability by growing customer base and capitalizing on upsell opportunities.

Team Lead

Vidal Health Care Services Pvt Ltd
Bangalore
07.2015 - 01.2018
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Developed monthly and daily production output plans to deliver on customer service and financial metrics.
  • Communicated KPIs outlined in annual plan to inform employees of expectations and deliverables.

Education

MBA - Marketing & Finance

Accord Business School
Tirupathi
06.2013 - 05.2015

Bachelor of Science - BSc. in Computers

Bharathi Degree College Affiliated To SVU
Piler
06.2010 - 03.2013

Skills

Process Excellence

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Timeline

Sr Manager

Svasth Healthi
03.2019 - Current

Inside Sales

Manipal Global Education Services
07.2018 - 02.2019

Business Development Associate

Lucid IT Solutions Pvt Ltd
02.2018 - 06.2018

Team Lead

Vidal Health Care Services Pvt Ltd
07.2015 - 01.2018

MBA - Marketing & Finance

Accord Business School
06.2013 - 05.2015

Bachelor of Science - BSc. in Computers

Bharathi Degree College Affiliated To SVU
06.2010 - 03.2013

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Kumar PapudesiBusiness Operations