Results-oriented Team Leader with expertise in operational management, team coordination, and customer service. Committed to optimizing workflows and fostering a positive work environment to enhance team performance and operational efficiency.
Overview
5
5
years of professional experience
Work History
Team Leader - Operations
Udayan Cinema Private Limited
Sheoraphuli
05.2021 - 12.2025
Led daily operations of cinema to ensure smooth functioning.
Coordinated schedules for staff and managed resource allocation effectively.
Trained new team members on customer service and operational procedures.
Implemented inventory management systems to track supplies and equipment.
Supervised staff during screenings, ensuring adherence to safety protocols.
Developed shift plans to optimize staff coverage during peak hours.
Maintained a positive work environment that promoted collaboration between team members.
Delegated daily tasks to team members to optimize group productivity.
Participated in regular meetings with senior leadership to provide updates on team progress.
Established clear expectations for employees, providing guidance when needed.
Reviewed completed work to verify consistency, quality, and conformance.
Conducted regular performance reviews to assess individual team member progress.
Monitored team workload to prevent burnout and ensure equitable task distribution.
Education
12th -
Hatgachha KCA High School
North 24 Parganas, West Bengal
03-2016
10th -
Hatgachha KCA High School
North 24 Parganas, West Bengal
03-2013
Skills
Inventory management
Resource allocation
Team coordination
Customer service
Safety compliance
Operational oversight
Performance evaluation
Staff training
Issue resolution
Languages
Bengali
Native
Native
Hindi
Intermediate (B1)
B1
English
Intermediate (B1)
B1
Custom Section 1
Date of birth: 10/03/1996
Gender: Male
Marital status: Married
Nationality: Indian
Hobbies: Listening to music, playing cricket, and football
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