Kunal Pradip Indap

Client: TCS, Tata Sons Private Limited & Tata Services Limited

Corporate Travel Management Client: TCS, Tata Sons & Tata Services

Billing & Financial Management (TCS Implant Billing Department – May 2023 to January 2024)

• Oversaw the end-to-end billing process, ensuring accuracy and timely submission of invoices.
• Managed credit note processing, identifying discrepancies, resolving billing errors, and ensuring smooth financial reconciliation.
• Maintained detailed DSR (Daily Sales Report) to track sales, billing transactions, and financial performance.

Corporate Travel Management (Tata Sons & Tata Services – January 2024 to Present)

• Managing corporate travel accounts, ensuring seamless travel arrangements and adherence to corporate travel policies.
• Overseeing the entire airline ticketing process, including fare research, booking, cancellations, reissues, and refunds while ensuring cost optimization.
• Handling hotel reservations, liaising with domestic and international hotel chains, negotiating corporate rates, and securing high-quality accommodations.
• Managing car rental bookings and coordinating ground transportation, ensuring smooth transitions between travel points.
• Assisting in travel itinerary planning, delivering efficient and time-sensitive solutions for business travelers.
• Building strong relationships with airlines, hotels, and ground transport vendors, negotiating the best deals and priority services.
• Ensuring a seamless guest experience by managing check-ins, resolving issues promptly, and addressing special requests from VIP travelers.
• Monitoring travel expenses and preparing detailed reports for senior management to enhance cost efficiency.

Achievements

• Recognized for excellent client service and awarded Best Employee of the Month twice for outstanding performance at Thomas Cook.
• Successfully reduced billing discrepancies, improving accuracy and efficiency in credit note processing.
• Strengthened financial reporting processes, enhancing transparency in TCS billing operations.
• Managed corporate travel accounts for Tata Sons & Tata Services, ensuring seamless travel arrangements and adherence to corporate travel policies.
• Oversaw the end-to-end airline ticketing process, including fare research, booking, cancellations, reissues, and refunds while ensuring cost optimization.
• Handled hotel reservations by liaising with domestic and international hotel chains, negotiating corporate rates, and securing high-quality accommodations.
• Managed car rental bookings and coordinated ground transportation for clients, ensuring smooth transitions between travel points.
• Assisted in travel itinerary planning, delivering efficient and time-sensitive solutions for business travelers.
• Built strong relationships with airlines, hotels, and ground transport vendors, negotiating the best deals and priority services.
• Ensured a seamless guest experience by managing check-ins, resolving issues promptly, and addressing special requests from VIP travelers.
• Monitored travel expenses and prepared detailed reports for senior management to enhance cost efficiency.

Achievements

• Recognized for excellent client service and awarded Best Employee of the Month twice for outstanding performance at Thomas Cook.
• Successfully reduced billing discrepancies, improving accuracy and efficiency in credit note processing.
• Strengthened financial reporting processes, enhancing transparency in TCS billing operations.

• Managed cargo handling equipment billing for Container Freight Station (CFS) operations, ensuring timely invoicing and revenue collection
• Ensured accuracy in accounts by reconciling financial transactions and maintaining compliance with industry financial regulations
• Assisted in financial documentation and liaised with clients for invoice approvals and payment processing

• Managed supply and installation billing, ensuring all invoices adhered to contractual agreements and payment terms
• Handled labor compliance documentation, ensuring all statutory requirements were met for workforce management
• Processed E-way bills using Spectrum software to comply with tax regulations and logistics requirements

• Assisted in updating seafarer resumes and maintaining crew employment records on seafarersjobs.com
• Conducted data verification and quality checks to ensure accurate maritime personnel records