Kunal Singh

Sales and Customer Acquisition:

• Achieving sales and customer acquisition targets.
• Enabling a positive business relationship with channel partners.
• Recommending improvements in the distribution network.

Operations Management:

• Ensuring seamless operation and administration of the Jio Centre.
• Optimizing cost and productivity.
• Ensuring adherence to statutory compliances and commercial controls.
• Overseeing the Enterprise function, including revenue and expenses, assets, and legal and regulatory matters.
• Hiring, onboarding, and training staff and channel partners.
• Providing action plans for customer retention and feedback.

Supervisory and Leadership:

• Managing, coaching, and motivating team members.
• Supervising day-to-day operations of all Jio Centres in their respective cities.
• Ensuring Radio Coverage in coordination with the City Maintenance Point.

Other Responsibilities:

• Obtaining necessary permissions for project execution.
• Liasoning with channel partners to enhance productivity.
• Maintaining integrity of platforms and ensuring access to the Business Operations Center.
• Strategizing and implementing actions to launch Jio products and services.
• Developing and implementing strategies to improve customer satisfaction and retention

• Was Handling Responsibility of Managing 8 Territory Sales manager,30 Team leaders and 200 Promoters based at Patna And Near By Area.
• Strategized & appointed channel distribution of mobile division in Patna and Near By Area of Bihita,Barh,Jamui,Shekpura,jehanabad,Baktiyaarpur to ensure adequate width of distribution across the state.
• Monitored performance of distributors & retailers and took corrective measures by identifying the gaps.
• Ensuring channel adequacy in terms of financial & infrastructure capacity
• Augmented market share in weak territories by channel development.
• Played a key role in launching new products
• Managing all Marketing Communication activities of Branch (PATNA) i.e. Signages, In-Shop branding, Outdoor Media, Print Ad, Radio etc
• Overall responsibility of sales promotional activities & Branch Marketing budgets
• Procurement & Distribution of all POP material & novelties (arranging quotes, evaluation & recommend the same)
• Ensure POS is executed well in the market, track POS supplies, and maintain proper stocks
• Coordination for special events, promotional schemes.
• Handling marketing communication, brand promotion & retail marketing of handset
• Establishing new stores to enhance retail visibility of general trade.

• Handling and Monitoring on Daily Basis a Team of 10 Third party Rolls RSE and Their KPI targets mainly GROSS ADDS,DUAO,USO,URO,EUTO,DURRO,POS THRESHOLD & INSURANCE.
• Handling 4 Distributors of Saharanpur Urban location and Monitoring their KPI targets Mainly GROSS ADDS, PRIMARY, POS THRESHOLD,DTR BALANCE,EUTO,DUAO.
• Conducting Various Market Related activities Such as Canopy, Umbrella, Samyana ,Road Show,Nukkar Meet.
• Maintaing Good Relationship with other team Members Specially Network,MIS and CSD team.
• Providing On time Solutions to Distributor, Customers and Retailers.
• Managing & Providing Reports on Time to RSEs, Distributor.

• Accountable for the pre-paid Activation, Gsm & Cdma revenue enhancement, Marketing activity covering the Urban, semi urban & rural location of mainpuri district.
• Leading & motivating a team of 2 Rural Sales Executive
• Handling 10 Distributor of Urban, Semi Rural and Rural Areas
• Effectively managing the appointment & Management of Distributors
• Implementing promotional schemes for greater product visibility in Urban, Semi urban & rural areas of Mainpuri District

• Ensuring the bit maps for the FOS
• Handling DSE and 4 Distributors and Their Target KPI-Gross,Primary,Retention,Service SLA
• Analyzing acquisition, revenue, and retention
• Inventory management of the Stocks
• Conducting sales & service camps to provide services in mass basis
• Maintaining revenue and gross by churn the competitors base
• Reducing churn by retention

• Ensuring the bit maps for the FOS
• Handling DSE and 2 Distributors and Their Target KPI-Gross,Primary,Retention,Service SLA
• Analyzing acquisition, revenue, and retention
• Inventory management of the Stocks
• Conducting sales & service camps to provide services in mass basis
• Maintaining revenue and gross by churn the competitors base
• Reducing churn by retention