R THIYAGARAJAN

• Responsible for Profit and Loss for the Center.
• Responsible for Profit and Loss for the 5 Jio stores.
• Handling a team of 80+ employees in 8 different verticals. 55 On Roll and 25-Off Roll and 30+ Outbound Telecallers
• In Operation: Customer Acquisition, Sales & Distribution, Network, Stocks, Customer Support and complaints, Customer retention, Enterprise sales, FTTX, Corporate Solutions.
• Driving Customer Acquisition by targeting 90% of 4G Market share also targeting 2G , 4G , 5G
• Driving General trade through Device Channel partners, & Connectivity Channel partners for prepaid and Jiophone.
• Enhancement of Distribution Metrics as per Norm.
• Driving SME N&L and Modern Trade as separate channel for postpaid and corporate plans.
• Responsible for revenue growth by driving revenue / ENodeB.
• Provide Leadership to plan and organize work / projects to ensure deliverables from multiple departments as per timelines.
• Ensure cost optimization and productivity through proper planning.
• Ensure adherence to all SOPs, statutory compliances (liaison with Govt. officials) & commercial controls.
• Manage Customer life-cycle for both fixed and mobile customers.
• Responsible for Network enhancement by acquiring nominal for Enode B, IBS and ODSC ( Based on requirement ).
• Addressing Customer complaints through IANL, OBL and DRS Teams and ensure TAT.
• Ensure healthy ROI for Channel partners and proper settlement of claims to both Channel partners and trade.
• Driving FTTX team members for ROW Vendor Management , Project Review , Sales and Service for Customer for entire geography building permission on all apartments and corporate offices.
• Identified Space And Constructed JC Office , Sites, Jio points in my JC limit.
• Ensured 100% Outlets norm on per lakh population in all metrics.
• Ensured 100% IMEI Activation being topper in the area & above 95.6% usage.
• Deployed College Wi-Fi at all major colleges, (Annamalai University Biggest Project in the Country with 500+ AP , Kamaraj Intuitions).
• Very Low 2-People & 2-Partner Attrition in this 10 years Due to Personal Issue.
• Started with 39 Sites Now Nearly 166 radiating and 10 ODSC installed and 10 Work in Progress.
• Usages Increased Drastically on Data From 1 TB to 51 Tb in 20 Months now at 90+ TB usages Per day.
• Maintained Network Availability @ 99.95%.
• 82% Customers Active in Network.
• Supporting Team in Wherever they Required.
• Handled more 10 Public Issue Cases and Solved.
• Having very Strong Relationship with Retailer Association by Addressing issue then & There.
• Launched Fiber Broadband Service in 9 FSA and Did 10% Customer Base in a day And we Did 2 times 100 Customer Added in a Single day with 2 manpower.
• Launched Airfiber In Across Markets Effectively using Social Media Digital Ad

• Company Overview: (Frito Lay division)
• Proven ability to learn quickly and adapt to new situations
• Handling Trichy Pattukottai & Mannarkudi Direct DB: 6.
• Outlet: 2697 PSR: 13.
• (Frito Lay division)
• I Have Been Promoted as Area Sales In charge (L04) From Aug 1st 2014.
• Period from May 2013 to Jan 2014 Handling District (Rural): Tanjore, Thiruvarur, Nagapattinam, Cuddalore.
• Hubs: 3 Spokes: 153 RRSA: 17.
• Period: From 2011 Jan to May 13 Handling District: Trichy, Perambalur, Ariyalur, Tanjore, Nagapattinam, Thiruvarur, Pudukkottai, Karur.
• Hub: 4 Spoke: 229 RRSA: 17.
• Handled both Urban and Rural
• In this same location & capacity, I got promoted from L2 to L3 from 1st Sep 2011.
• Got Onrole as L1 in Nov 2008

• Taking Care of Primary and Secondary sales in Assigned Market
• And reducing Stales down

Taking Care of Primary and Secondary Sales