VINEET NAIR
Trivandrum
Summary
Versatile leader skilled at planning, implementing, overseeing key improvements & efficient executioner to drive business growth and efficiency. History of cultivating an open culture with free exchange of information. Pursuing new professional challenges with a growth-oriented company.
Overview
17
17
years of professional experience
6
6
years of post-secondary education
Work History
Jio Center Manager
Reliance JIO
1 2021 - Current
- Spearheading entire Operations of a JIO Center
- Responsible for P&L, Sales, Customer Service, Finance, Administration, Network of the Center
- Enhanced customer satisfaction by implementing efficient service delivery strategies and streamlining center operations.
- Promoted a culture of teamwork through effective leadership, open communication channels, and regular team-building activities.
- Developed and maintained strong relationships with key stakeholders, ensuring smooth communication and collaboration across departments.
- Ensured compliance with all relevant regulations, maintaining a safe and secure environment for staff members and clients alike.
- Increased employee productivity by providing comprehensive training programs and fostering a supportive work environment.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Managed daily operations for optimal efficiency, resulting in improved revenue generation and higher customer retention rates.
- Trained and guided team members to maintain high productivity and performance metrics.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Raised property accuracy and accountability by creating new automated tracking method.
Key Account Manager
OYO Technologies
11.2019 - 03.2020
- Managing Operations for Hotel's, Homes & Hub 71 in Abu Dhabi including collections and reconciliations
- Overall handling of Special Project for MUBADALA (Hub 71)
- Analyzing and monitoring key metrics to identify opportunities, improving hotel and guest experiences and uplifting occupancy rates
- Establishing a performance-driven culture in the team (Internal & External) where every team member has a clear focus on overall happy customers
- Liaoning with all team (Supply, Finance, Operations) for a smooth running of business
- Conducting periodic review with the key stakeholders (Hotel owners, PM's) to ensure that the properties are constantly maintained as per the OYO brand promise, guest experience is enhanced and sustained.
Manager- Modern Trade
Samsung India Electronics
09.2018 - 10.2019
- Led a team of 1 Area Sales Executive and 62 Promoters and maximized revenue and profit by planning sales Strategy
- Managed stores of 6 LFR chains like RELIANCE DIGITAL, CROMA, PAI, POORVIKA, SANGEETHA, Future group for SAMSUNG Market share
- Facilitated recruitment, on-boarding & mentoring and empowered teams to facilitate business through periodic RCA & action planning.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Maintained professional, organized, and safe environment for employees and patrons.
- Onboarded new employees with training and new hire documentation.
- Launched new products and services with thorough market research, leading to increased revenue growth.
MT Manager & Distribution Manager
Vodafone South
12.2015 - 08.2018
- Managing Pre-paid Business from local chains of Kerala (MY G, Fone 4, Alif, Techno Trade, Mobile World, Nikshant)
- Handling Post-paid business (Only telecom player in MT, Kerala), with 3 Direct TL's and 50 promoters
- Managing Handset Promoter outlets or SPO of distribution with designing scheme structure for trade & execution
- Manage entire prepaid distribution of Trivandrum District with annual turnover of 60 Cr
- Responsible for gross, net adds, revenue, RMS through market and distribution planning with proper channel management
- Handling Team of 4 on Role and 3 off Role Employees.
Trade Marketing
Tata Sky Ltd
07.2014 - 11.2015
- Drove innovation in trade marketing approaches by staying up-to-date on industry trends and emerging technologies, ensuring a competitive edge.
- Maintained an up-to-date knowledge of industry trends and best practices, applying relevant insights to support the ongoing success of trade marketing initiatives.
- Boosted brand visibility by implementing strategic trade marketing initiatives and promotional campaigns.
- Led agency partnerships for creative development and execution of trade marketing campaigns, ensuring consistent brand messaging across all touchpoints.
- Boosted sales by collaborating with cross-functional teams to develop innovative trade marketing strategies.
Sr. Area Sales In-charge
Tata Sky Ltd
09.2010 - 05.2012
Deputy Manager
Reliance Communication
07.2009 - 09.2010
Senior Area Sales Executive
Tata Teleservices
06.2007 - 06.2009
Education
MBA - Unknown
Tolani Institute of Management Studies
Kutch 01.2005 - 04.2007
Bachelor of Commerce - Unknown
Gujarat University
01.2002 - 04.2005
Skills
Sales Presentations
Pipeline Management
Sales Tracking
KPI Tracking
Customer Service
Business development and planning
Adaptability and Flexibility
Effective Communication
Team Collaboration
Multitasking Abilities
Active Listening
Analytical Skills
Areaofexcellence
- Strategic Planning
- Sales and Marketing
- Micro Level Distribution
- Business Development
- Channel Management
- P&L Management
- Revenue Generation
- Modern Trade
Notableaccomplishments
- Highest Growth Market in Karnataka in 2019 for SAMSUNG INDIA ELECTRONICS
- Winner of Kerala Strike Force 2017 for VODAFONE INDIA
- Ranked No. 1 Nationally for Best TMI in Q1 for 2014-15 for TATA SKY
- Honored with highest growth for last two Quarters in 2009 for Saurashtra Zone for RELIANCE COMMUNICATION
Locationpreference
Gujarat, Karnataka, Kerala
Personal Information
Date of Birth: 04/29/1985
Languages
English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Gujarati
Upper intermediate (B2)
Malayalam
Elementary (A2)
Timeline
Key Account Manager
OYO Technologies
11.2019 - 03.2020
Manager- Modern Trade
Samsung India Electronics
09.2018 - 10.2019
MT Manager & Distribution Manager
Vodafone South
12.2015 - 08.2018
Trade Marketing
Tata Sky Ltd
07.2014 - 11.2015
Sr. Area Sales In-charge
Tata Sky Ltd
09.2010 - 05.2012
Deputy Manager
Reliance Communication
07.2009 - 09.2010
Senior Area Sales Executive
Tata Teleservices
06.2007 - 06.2009
MBA - Unknown
Tolani Institute of Management Studies
01.2005 - 04.2007
Bachelor of Commerce - Unknown
Gujarat University
01.2002 - 04.2005
Jio Center Manager
Reliance JIO
1 2021 - Current