Kunal Ujalambakar
Bengaluru
Summary
Experienced Assistant Product Manager with a strong electronics distribution background. Expert in managing product lifecycles, aligning offerings with market needs, and collaborating with global teams. Skilled in market research, competitor analysis, and leading cross-functional projects. Proven success in optimizing supplier performance, inventory management, and driving product success through strategic planning.
Overview
11
11
years of professional experience
Work History
Assistant Product Manager
Element14 India Pvt Ltd.
01.2022 - Current
- Managed the full lifecycle of a diverse product portfolio, from new product introductions to end-of-life, ensuring products remained in an optimal saleable position.
- Collaborated with global teams from various departments such as product data, marketing, suppliers, and supply chain to align product offerings with market needs and strategic goals.
- Conducted market research and competitor analysis, contributing to the development of product strategies and roadmaps that addressed emerging trends.
- Led cross-functional teams through complex projects, ensuring successful execution and timely delivery of product enhancements.
- Developed and implemented new processes to improve efficiency, resulting in increased productivity and better alignment across teams.
- Managed supplier performance and inventory, ensuring the seamless delivery of products and high levels of customer satisfaction.
- Created training materials and presentations for sales teams, enhancing their understanding of product offerings and boosting their ability to sell effectively.
Order Management Specialist
Element14 India Pvt Ltd.
12.2017 - 12.2021
- Managed the order entry process for the Singapore export region, ensuring compliance with company standards and timely delivery of products.
- Worked closely with sales, and project management teams to resolve order-related issues and ensure client satisfaction.
- Trained new hires and developed process documentation, contributing to a more efficient and consistent order management process.
- Led initiatives to improve order processing procedures, reducing lead times and enhancing overall operational efficiency.
Customer Support Executive
Zansaar.com
01.2016 - 09.2017
- Handled customer support issues via calls, emails, and chats, ensuring timely and effective resolution of problems.
- Worked closely with purchase and warehouse operations to ensure products were procured and dispatched within committed timelines.
- Contributed ideas for process improvements, leading to more efficient workflows and better customer service.
Customer Relationship Officer
Hinduja Global Solutions
02.2014 - 12.2015
- Provided support for Airtel Telemedia products, handling escalated issues and ensuring timely resolution within SLAs.
- Documented major customer issues and collaborated with internal teams to address recurring problems, improving overall service quality.
Education
BBM (Finance) - Business Management
Sharanabasaveshwar College of Commerce
Gulbarga, India07.2013
High School Diploma -
Nutan Vidyalaya Pre-university College
Gulbarga, India05.2010
Skills
- Product Lifecycle Management
- Cross-Functional Collaboration
- Product Strategy & Roadmap Development
- Market & Competitive Analysis
- Project Management & Execution
- Communication & Persuasion
- Process Improvement & Change Management
- Customer-Centric Problem Solving
- Innovation & Technology Adoption
- Electronics distribution Expertise
- Stakeholder Management
- Data-Driven Decision Making
Timeline
Assistant Product Manager
Element14 India Pvt Ltd.
01.2022 - Current
Order Management Specialist
Element14 India Pvt Ltd.
12.2017 - 12.2021
Customer Support Executive
Zansaar.com
01.2016 - 09.2017
Customer Relationship Officer
Hinduja Global Solutions
02.2014 - 12.2015
BBM (Finance) - Business Management
Sharanabasaveshwar College of Commerce
High School Diploma -
Nutan Vidyalaya Pre-university College
Similar Profiles
Monisha NMonisha N
Assistant Product Manager at ELEMENT14 INDIA PVT LTDAssistant Product Manager at ELEMENT14 INDIA PVT LTD
Leeba JohnLeeba John
Technical Support Engineer at ELEMENT14 India Pvt Ltd.Technical Support Engineer at ELEMENT14 India Pvt Ltd.
SOWMYA JAYANNASOWMYA JAYANNA
Assistant Product Manager at Element14 India Pvt LtdAssistant Product Manager at Element14 India Pvt Ltd