KUNDURU BINDU
Guntur
Summary
Organized and dependable IT candidate successful at managing multiple priorities with positive attitude. A good team player and dedicated to work. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
Work History
Order Management Analyst
UK Vodafone Transformation Services
09.2022 - 01.2024
- Order Analyst for Vodafone Business Technical Solutions (VBTS) as part of the delivery team.
- Coordinating multiple projects in migrating customers from the legacy voice and data networks for Vodafone's customers. Coordinating multiple process and tracking the order end to end for delivering efficient output.
- Planning, organizing, tracking and directing all operations including Billing with respect to installation support and network service.
- Communication with project stakeholders on regular timely basis to ensure the order is delivered and Billed Correctly.
- Using agile methodologies to deliver the new upgraded Hybrid, Enhanced, WES, and SIP solution networks to the customer.
- To be part of cease, performing removal of circuits from payload and removal of service and links from the path.
- By validating all the checks for the update inventory task and performing as the major part to close the cease order End-to End.
Education
B. TECH - Electronics and communication Engineering
Vignan's Nirula institute of Technology and Science's for woman
GunturExpertise
- Management Skills
- Customer Service
- Time Management
- Multitasking Critical
- Thinking Leadership
Qualities
- Ambitious Multiple
- Project Management
- Smart Work
- Self Motivated
Tools Used
- Amdocs CRM
- Salesforce
- ServiceNow
- COPS,COMS,MORI,TC10
- Amdocs SOM
- Amdocs ODO
Language
- English
- Telugu
- Tamil
- Hindi
Timeline
Order Management Analyst
UK Vodafone Transformation Services
09.2022 - 01.2024
B. TECH - Electronics and communication Engineering
Vignan's Nirula institute of Technology and Science's for woman
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