Kushal Halyal

• Responsible for timely, accurate quotation’s and various pro-forma invoice’s as per customer enquiry
• Processing of Customer orders including invoicing, resolving credit blocks, stock issues, & invoice disputes.
• Liaise regularly with other functions such as Finance, Logistics, Planning, Operations, & Sales, to ensure OTIF delivery to our customers.
• Responsible for promoting and training customers on all ecommerce tools and solutions. Maintain and seek understanding of existing and new ecommerce solutions
• Receipt of orders / Schedules from customers, follow up for the same with all customers.
• Keeping regular track of order executions of all customers as per customer urgency.
• Entering all Sales orders on the basis of customers PO in SAP
• Monitor all customers’ overdue payment reports thru SAP, and follow up for it
• New customer code creation with the help of SAP Team
• Running all Z reports thru SAP to view daily/weekly/monthly/yearly sales
• Daily review of open orders of customers thru SAP and action plan on it to close orders
• Booking of sales return/rejection in SAP
• Entering scheduling agreements of customers in SAP
• Dispatch details shared to customer as desired by him.
• Tracking of all shipments/consignments and send tracking no. To customers
• Follow ups for timely payments as per payment terms and its reconciliation
• Generating inventory forecast for the each product depend on consumption.
• Follow up with Marketing & Logistics team for timely dispatch of Spares Parts.
• Handling Customer warranty claims

Collect, analyze, evaluate and report data in order to increase sales productivity.

Generating and Analyzing Monthly/ Quarterly/ Yearly Sales- Product wise, Sector wise, Branch wise and Executive wise for operational and deep dive review

Analyzing the monthly profitability of all the branches through Flexi Pricing and Intelligence Pricing for Products and Product Sub groups through system

Monitoring development of quotations & proforma invoices as per client demands.

Discussing various requirements & ensuring proper supply of materials to the parties

Assisting Zonal Manager in forming Zonal Targets / Strategies and analyzing the reasons for success /failure, taking corrective and preventive actions accordingly.

Tracking Competitors activities and analysing pricing trends, report generation and submission & communicating same effectively with Head Office, Branch Manager and other field personnel

Coordination with Branch Manager for Sales & Collection Target Fixing, Review on Achievements, etc

Receipt of Purchase Orders from Front Line Sales Personnel with Full Details

Coordination with Warehouse Personnel for Stock Statement on Daily Basis

Raising SOC in CRM / Oracle

Check the Credit Limits & processing for Limit Enhancements / Payments

Coordination with Billing Personnel for Invoicing the SOCs raised

Coordination with Dispatch In charges for Dispatches of Raised Invoices

Coordination with Customers for Delivery of the Dispatched Orders

Coordination with Warehouse for Customer Related Documents - COA, MSDS, etc

Quotations to the Customers as advised by the Sales Personnel / Product Team

Customer Complaints Reporting to the Quality & Safety Team

Continuous communication with the members of the sales team for achieving monthly product sales targets

Preparing monthly sales reports and submitting the same to the senior level management.

Interaction with co-ordination for placing order/dispatch

To Do The Monthly Working On Schemes & Payout Distribution.

New Product Promotion.

Market Development

After Sales Service

Finding New Avenues of the Market.

Analyzing Customer Feedback.

New Product Demonstration to the Dealers.

Credit Request follow-up.

Raising Purchase order for taking by way of Stock Transfer

To Respond Quickly & Efficiently To All Incoming Sales Enquiries By Telephone or By Email