Kushal Sahu
Operations Manager
Mumbai
Summary
Results- driven banking professional with over 3 years of experience in trade finance operations and inward remittance at ICICI Bank. Adept at regulatory compliance, transaction processing, and cross- functional collaboration.
Possesses an MBA in Marketing and a PG certification in Digital Marketing, enabling a modern, client- centric approach in financial services.
Diligent and dedicated Deputy Manager with 3 years of experience in the BFSI industry. Excellent interpersonal and communication skills. Dynamic and determined with exceptional leadership qualities.
Overview
6
6
years of professional experience
7
7
years of post-secondary education
3
3
Languages
Work History
Deputy Manager (Grade II) TFOG
ICICI Bank
05.2022 - Current
- Process and validate inward remittance transactions in compliance with RBI regulations and internal protocols.
- Guide junior team members on transaction resolution, fostering operational excellence.
- Monitor high- value transactions for suspicious activity, supporting anti- money laundering efforts.
- Maintain meticulous records of remittance transactions to ensure audit and regulatory readiness.
- Identified areas for improvement within the department, implementing strategic initiatives to address gaps in performance or resources.
- Improved team efficiency by streamlining processes and implementing innovative management strategies.
Digital Service Manager
Cyber Media Services
01.2022 - 07.2022
- Designed and executed SEO and Google Ads strategies for IT and telecom clients.
- Developed digital marketing roadmaps, enhancing lead generation effectiveness.
- Google AdWords
- Search Engine Optimization
- Digital marketing strategy
- Optimized website performance for improved user experience and increased online traffic.
Property Advisor
Pin Click
Bengaluru
03.2019 - 12.2019
- The roles involve showcasing and advising clients to invest in various residential projects of Tier 1 developers.
- Showcasing and advising clients on various residential projects from Tier 1 developers.
- Managing clients, including contacting clients provided by the company.
- Suggesting properties that match client's requirements.
- Assisted clients in navigating complex legal processes related to property transactions, ensuring compliance at all times.
Education
MBA - Marketing
Balaji Institute of Technology & Management
Pune, India 05.2020 - 05.2022
PG Certification - Digital Marketing & Communication
MICA | The School of Ideas
01.2021 - 12.2022
BBA - Marketing
Amity University Raipur
Raipur, India 05.2016 - 05.2019
Skills
Trade Finance Operations
Inward Remittance & SWIFT
Regulatory Compliance & AML
Client Relationship Management
Data Analysis (Excel, CRM Tools)
Google Ads & SEO (Fintech Applications)
Operations management
Websites
Timeline
Deputy Manager (Grade II) TFOG
ICICI Bank
05.2022 - Current
Digital Service Manager
Cyber Media Services
01.2022 - 07.2022
PG Certification - Digital Marketing & Communication
MICA | The School of Ideas
01.2021 - 12.2022
MBA - Marketing
Balaji Institute of Technology & Management
05.2020 - 05.2022
Property Advisor
Pin Click
03.2019 - 12.2019
BBA - Marketing
Amity University Raipur
05.2016 - 05.2019
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