Kushant Saini
Sales & Reservation Executive
Haridwar
Summary
Dynamic Sales & Reservation Executive with proven expertise at Travel To Nirvana and a strong background in front office operations at Hotel Grand Orchid. Skilled in customer relations and team leadership, I excel at enhancing guest satisfaction and resolving issues efficiently, ensuring a seamless experience while managing administrative tasks and basic accounting.
Overview
5
5
years of professional experience
Work History
Sales & Reservation Executive
Travel To Nirvana
01.2023 - 11.2025
Front Office Supervisor
Hotel Grand Orchid By Udman Ferns & Petals
12.2020 - 03.2022
- Assisted guests with special requests, demonstrating excellent problem-solving skills and a commitment to customer satisfaction.
- Coordinated with other departments to resolve any guest issues promptly, ensuring a seamless guest experience from arrival to departure.
- Organized staff scheduling effectively to maintain appropriate coverage during peak hours without compromising service quality.
- Enhanced guest satisfaction by efficiently managing front office operations and addressing customer concerns promptly.
Education
BBA - Business Administration And Management
HEC Collage of Institutions
Haridwar, India 04.2001 -
Intermediate Paased - Commerce
Sarswati Vidya Mandir
Haridwar, India 04.2001 -
Skills
Customer relations
Timeline
Sales & Reservation Executive
Travel To Nirvana
01.2023 - 11.2025
Front Office Supervisor
Hotel Grand Orchid By Udman Ferns & Petals
12.2020 - 03.2022
BBA - Business Administration And Management
HEC Collage of Institutions
04.2001 -
Intermediate Paased - Commerce
Sarswati Vidya Mandir
04.2001 -