ROSHAN KUMAR CHOUBEY
Faridabad
Summary
- Professional synopsis.
- Conscientious Area Sales Manager who courteously provides education loan services to customers. Adept at applying effective management skills. Specialize in working in a fast-paced environment to meet customer needs, and ensure efficient banking operations.
- Presently associated with Auxilo Finserve Pvt. Ltd. as Area Sales Manager; heading branch leads for education loans for all of India.
- Proven skills in banking operations, KYC compliance, sales of financial products, and scrutiny of business loan application forms.
- Possessing excellent interpersonal, communication, and organizational skills, with demonstrated abilities in team management and customer relationship management.
- Achieved targets and deadlines; successfully managed audit and supervision-related activities, streamlined existing operations.
- Ensuring service excellence of the sales team to enhance the portfolio, control retention, and better cross-sell.
- Ensuring the resolution of customer complaints and issues within the prescribed TAT.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Area Sales Manager
Auxilo Finserve Pvt. Ltd.
08.2023 - Current
- Reporting to the State Head and leading a team of five Sales Managers, ensuring regulatory and procedural compliance, and coordinating with Channel Partners and DSAs of the Education Loan.
- Ensuring service excellence to enhance the portfolio, control retention, and better cross-sell.
- Scrutinizing education loan applications, adhering to all KYC norms.
- Responsible for error-free execution of education loan applications, disbursement, RCU queries, and acting as a liaison partner to increase revenue without hampering the experience.
Branch Sales Manager
Infocom Fintech Pvt. Ltd (Trade Udhaar)
Noida
11.2022 - 08.2023
- Reporting to the Vice President and leading a team of 21 executives and 3 team leaders. Supervising the work of 31 or more branches of trade in India for business loan services (unsecured).
- Ensuring regulatory and procedural compliance, and coordinating with the operations team and the lenders of the business loan.
- Ensuring service excellence to enhance portfolio control, retention, and better cross-sell.
- Scrutinizing business loan applications, adhering to all KYC norms.
Deputy Manager
AXIS BANK LTD.
04.2022 - 11.2022
- Reporting to the Area Sales Manager and leading a team of 4 to 5 staff members. Supervising the work of 31 or more branches for education loan services.
- Ensuring regulatory and procedural compliance, and coordinating the audit of the Education Loan Dept.
- Ensuring service excellence to enhance the portfolio, control retention, and better cross-sell.
- Scrutinizing education loan applications, adhering to all KYC norms.
- Responsible for error-free execution of education loan applications, disbursement, RCU queries, and acting as a liaison partner to increase revenue without hampering the experience.
- Coordinates with the Forex team for conversion charges, the current rate, and the timely submission of the loan amount to universities.
- Gurgaon, Sector 58, RAC.
Branch Collections Manager
CHOLAMANDALAM INVENSTMENT & FINANCE CO. LTD.
10.2019 - 04.2022
- Joined as a Branch Sales Manager in the Faridabad branch and then, at the time of COVID, transferred to collections.
- Reporting to the Branch Head and leading a team of 13 to 14 staff members and 5 repo agencies. Supervising the work of all branch staff, such as collection officers, the sales team, tellers, and repo agencies; daily follow-up on the activities of the collection executives in the branch.
- Acting Branch Head in the absence of the Branch Head. Supervise lobby management and housekeeping.
- Providing the required MIS to the Cluster Office and Circle Office.
- Responsible for the administration of the branch by overseeing daily operations, such as cash, Electronic Clearing Service (ECS), real-time gross settlement systems (RTGS), National Electronic Funds Transfer (NEFT), Cash Deposit (CD), and customer service with a team of tellers.
- Scrutinizing repossession documents and the collection of overdue amounts, updating waivers in the system, and calculating and explaining moratorium interest.
- Scrutinizing bills from repossession agencies, getting clearance from the area office for repo agencies' bills clearance, uploading required documents to the Cholamandalam portal, and forwarding bills to the Cholamandalam accounts department for clearance.
- Manesar, Haryana.
Relationship Manager
RELIANCE SECURITIES LTD.
01.2019 - 05.2019
- Noida, Uttar Pradesh
Account Acquisition Manager
KOTAK MAHINDRA BANK LTD.
06.2015 - 01.2019
- Connaught Place, New Delhi
Sales Executive
CREDILA FINANCIAL SERVICES PVT LTD.
05.2014 - 06.2015
- Nehru Place, New Delhi
Education
B.Comm - Tax Procedural Practice
D.A.V Centenary College
01.2010
Intermediate -
Vidya Mandir Public School
Faridabad01.2007
Matriculation -
B.M.R Senior Sec School
Faridabad01.2005
Skills
- Windows XP
- Windows 7
- Windows 10
- Windows 11
- DOS
- Microsoft Office
- Finacle 10
- Finone
Certification
NISM Series V: Mutual Fund distributors examination, National Institute of Securities Market, 04/01/22, 64%
Languages
- Hindi
- English
Disclaimer
I hereby declare that all the information given above is true to the best of my knowledge.
Personal Information
- Date of Birth: 08/08/90
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Father's Name
Late Sh. Gopal Choubey
Timeline
Area Sales Manager
Auxilo Finserve Pvt. Ltd.
08.2023 - Current
Branch Sales Manager
Infocom Fintech Pvt. Ltd (Trade Udhaar)
11.2022 - 08.2023
Deputy Manager
AXIS BANK LTD.
04.2022 - 11.2022
Branch Collections Manager
CHOLAMANDALAM INVENSTMENT & FINANCE CO. LTD.
10.2019 - 04.2022
Relationship Manager
RELIANCE SECURITIES LTD.
01.2019 - 05.2019
Account Acquisition Manager
KOTAK MAHINDRA BANK LTD.
06.2015 - 01.2019
Sales Executive
CREDILA FINANCIAL SERVICES PVT LTD.
05.2014 - 06.2015
B.Comm - Tax Procedural Practice
D.A.V Centenary College
Intermediate -
Vidya Mandir Public School
Matriculation -
B.M.R Senior Sec School