Branch manager with exceptional drive and dedication to accomplishing business objectives and exceeding customer expectations. Several year history of success in the field.
Overview
7
7
years of professional experience
4029
4029
years of post-secondary education
Work History
Branch Manager
Grameen Shakti Microfinance Service's Pvt. Ltd.
Baheri, Darbhanga, Bihar .
10.2024 - 08.2025
Managed daily operations and ensured compliance with microfinance regulations.
Trained and supervised staff to enhance customer service and efficiency.
Developed branch strategies to meet community financial needs and goals.
Branch Process Manager
L&T Microfinance LTD.
Bettiah, Bihar.
12.2019 - 08.2024
Streamlined process workflows to enhance operational efficiency and service delivery.
Collaborated with cross-functional teams to identify and resolve process bottlenecks.
Developed training materials for staff on compliance and operational procedures.
Record Keeper
Fashion Accessories Pvt Ltd.
IMT Manesar Haryana.
04.2018 - 10.2019
Education
B.Com - Accounting And Finance
Lalit Narayan Mithila University Darbhanga
Darbhanga
12.2013 - 06.2017
Bihar School Examination Board Patna
Patna
MS Word, MS Office, Basics Excel, Internet, Mailed Etc. - Basics Computer Course
NIIT Institute Guwahati
10.2011 - 12.2011
High School Sonai
Sonai, Bihar.
Skills
Strategic planning
Timeline
Branch Manager
Grameen Shakti Microfinance Service's Pvt. Ltd.
10.2024 - 08.2025
Branch Process Manager
L&T Microfinance LTD.
12.2019 - 08.2024
Record Keeper
Fashion Accessories Pvt Ltd.
04.2018 - 10.2019
B.Com - Accounting And Finance
Lalit Narayan Mithila University Darbhanga
12.2013 - 06.2017
MS Word, MS Office, Basics Excel, Internet, Mailed Etc. - Basics Computer Course