Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lakshman Angaluri

Eluru

Summary

Dynamic Sales Officer with expertise in mortgage processing and regulatory compliance at MANAPPURAM FINANCE LIMITED. Proven track record in enhancing customer service and streamlining loan assessments. Adept at team collaboration and performance coaching, driving efficiency and satisfaction throughout the loan lifecycle. Committed to delivering exceptional results and fostering strong client relationships.

Overview

7
7
years of professional experience

Work History

Sales Officer

MANAPPURAM FINANCE LIMITED
Eluru
04.2024 - Current
  • Administered and assessed mortgage loan applications for home loans and property loans.
  • Ensuring that all documentation is complete and compliant with financial regulations.
  • Coordinating with customers and internal teams for smooth loan disbursement.
  • Handling customer queries and providing excellent service throughout the loan lifecycle.

Accountant

Geetha Arts
Jangareddygudem
12.2022 - 02.2024
  • Monitored employee productivity, and provided constructive feedback and coaching.
  • Received complaints and resolved issues efficiently. Maintained timekeeping and personnel records.
  • Acted as a liaison between management and staff.
  • Prepared performance reports, and assisted in hiring and training.

Supervisor/Key Holder Supervisor

G.B.R Chicken Center
Eluru, Andhrapradesh
05.2018 - 11.2020
  • Managed budget for department, ensuring all expenses stayed within allocated funds.
  • Managed scheduling for staff, ensuring adequate coverage during peak times and projects.
  • Coordinated with other department supervisors to ensure smooth workflow and project alignment.
  • Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.

Representative/Customer Service | 11/2017 - 04/20

Jaganatha Traders (Furnishing)
Eluru, Andhra Pradesh
11.2017 - 04.2018
  • Processed customer orders and collected payment information.
  • Collaborated with team members to identify areas of improvement in customer service processes.
  • Maintained positive working relationship with fellow staff and management.

Education

Bachelor of Commerce - Commerce

Tagore Government Arts & Science College
Pudhucherry , Tamilnadu
08-2014

Intermediate Certificate - CEC

Siddhartha Junior College
Eluru
07-2014

Skills

  • Mortgage processing
  • Regulatory compliance
  • Customer service
  • Loan assessment
  • Documentation management
  • Financial analysis
  • Product knowledge
  • Sales strategies
  • Team collaboration
  • Performance coaching
  • Scheduling coordination
  • Report preparation
  • Service promotions
  • Sales expertise
  • Customer needs assessments
  • Profitability assessments
  • Presentation skills

Timeline

Sales Officer

MANAPPURAM FINANCE LIMITED
04.2024 - Current

Accountant

Geetha Arts
12.2022 - 02.2024

Supervisor/Key Holder Supervisor

G.B.R Chicken Center
05.2018 - 11.2020

Representative/Customer Service | 11/2017 - 04/20

Jaganatha Traders (Furnishing)
11.2017 - 04.2018

Bachelor of Commerce - Commerce

Tagore Government Arts & Science College

Intermediate Certificate - CEC

Siddhartha Junior College

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Lakshman Angaluri