Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
2
2
years of professional experience
Work History
Desktop Support Engineer
Binary Systems
Bangalore
02.2002 - 10.2003
Desktop support given to employees by troubleshooting desktop and network problems.
Mentored 2-3 Engineers.
Participated in IT projects related to desktop support services.
Answered user inquiries to resolve computer software or hardware operation problems.
Team member in migration to windows 2000.
Installed, configured and maintained computer hardware, software and peripherals.
Diagnosed and resolved hardware and software issues efficiently.
Assisted in the setup of new workstations with appropriate operating systems, software applications and peripheral devices.
Resolved printer problems remotely or onsite as needed by users.