Lakshmi Kurthkoti
Sr. Manager, QA
Bengaluru
Summary
Visionary Leader with l with over 28+ years of extensive experience in the core area of Software Testing, Quality Assurance, Project Management, Program Management and Operations Management. Proven success in establishing and leading Testing centre of excellence for balancing operational efficiencies and driving business growth with client satisfaction.
A confident and reliable leader with a pragmatic approach to deriving quality improvements/initiatives, with significant contributions in strategic planning, talent acquisition, skill development, and performance management.
Knowledgeable, analytic leader with robust domain, regulatory knowledge in the field of U.S, U.K, and Europe healthcare establishments. Strong understanding of regulatory compliance for US, UK and EU healthcare businesses and successfully led ISO and MDSAP audits.
Quality assurance professional with comprehensive experience in managing and improving QA processes to ensure top-tier product quality. Known for collaborative approach and delivering consistent, reliable results through adaptable strategies. Exhibits strong analytical and problem-solving skills along with effective communication.
Overview
33
33
years of professional experience
Work History
Senior QA Manager
Sunquest/Clinisys Information Systems (I) Pvt Ltd
04.2014 - Current
- Lead QA operations for multiple Revenue Cycle Management products (SAAS, on premise), driving Agile adoption and process reengineering
- Implemented best practices for functional and non functional quality attribute covering performance testing using JMeter, security testing using Acunetix and accessibility testing enhancing product reliability
- Established internal validation framework to understand end user needs and setup a test lab to perform client representative tests inhouse
- Spearheaded AI supported low code-no code test automation tool evaluations and finalization of suitable tool, fostering a Shift-Left testing culture and reducing testing cycle time
- Designed testing maturity model to capture process gaps and introduced industry best practices for improving predictive analysis for reduced defect leakage
- Establish working agreements and action plan with cross-functional leaders to ensure an organized delivery mechanism
- Conducted root cause analysis of critical issues and collaborated with development teams for timely resolution, reducing overall defect rates.
- Improved software quality by implementing rigorous testing processes and techniques.
- Managed end-to-end testing efforts for multiple projects, ensuring successful release of robust applications.
- Enhanced customer satisfaction by ensuring timely delivery of high-quality products through efficient QA management.
- Introduced automation tools to optimize testing efforts and reduce manual workload on the team members.
- Evaluated emerging trends in QA methodologies and implemented industry best practices to maintain cutting-edge expertise within the team.
- Collaborated with cross-functional teams to drive effective communication and seamless project execution.
Manager - Product Development
Sunquest Information Systems Pvt Ltd
01.2003 - 04.2014
- Manage product development lifecycle activities for multiple Healthcare solutions for US customers
- Established a comprehensive quality approach and manage testing activities for multiple products complying to regulatory and quality standards
- Managed distributed configuration management set up with clearcase and clearquest
- Led key initiatives on company-wide process improvement
- Audit representative for ISO audits in India
- Brought in changes to strategic reporting to include more accurate data and faster quality risk predictions helping improve strategic growth and decision making on multiple projects
- Cross-trained existing employees to maximize team agility and performance.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
Sr. Software Developer
Sunquest Information
05.2000 - 12.2002
- Leadership responsibilities to assimilate and build new product development teams for both development and testing activities
- Gather technical and domain understanding of healthcare products
- Understand the US healthcare market, regulations, and quality processes
Lead Software Developer
Khodayss/SSCompware
06.1992 - 05.2000
- Company Overview: Khodayss Systems originally SS Compwares was a retail software solution provider for small businesses on financial and inventory management systems
- Requirements gathering, planning, development and testing of Client-server/web applications on Financial accounting and Inventory management using VB6.0 and SQL Server 7.0
- Developed and deployed accounting applications using Clipper, VB and MS Access for pharmaceutical companies and small businesses
- Gathered requirements, designed and developed an inventory management solution for Birla/Rajshee cement dealers and implemented successfully at 40 dealer locations in Karnataka
- Participated in hiring, training and coaching team members
- Khodayss Systems originally SS Compwares was a retail software solution provider for small businesses on financial and inventory management systems
Education
Bachelor of Science -
Bangalore University
PGDCA -
Brilliants' Institute
Skills
- Team Building & Scaling
- Strategic Initiatives
- Agile/Scrum Leadership
- Cross-Functional Collaboration
- Automation Frameworks (Uipath)
- Expert test management
- Regulatory compliance
- Quality assurance management
Project management
Process development
Skills
Team Building & Scaling, Strategic Initiatives, Agile/Scrum Leadership, Cross-Functional Collaboration, Automation Frameworks (UiPath), Regression Testing, API Testing, Performance Testing (JMeter), Security Testing (Acunetix), Accessibility Testing, QA Metrics & Process Improvement, ISO 9001, ISO 13485, MDSAP, 21 CFR part 820, FDA 510K, HIPAA, HL7, DICOM, FHIR, System & Network Administration, CI/CD Tools (Git, Azure DevOps, TFS), SonarQube, MySQL, IIS, Machine Learning, Deep Learning, Computer Vision
Recognitions
- Winner circle COE award, 2011, Top recognition of the company awarded to 2% of employees. Recognition for leading initiative to form comprehensive quality organization.
- STEP UP LEADER award, 2021, An organization-wide recognition for successfully implementing internal validation framework aligning to FDA proposals which has reduced time to market by a quarter.
Key Competencies - Leadership
- Strategic Vision and Execution
- Customer-Centric Approach
- Technical Leadership and Innovation
- Team Building and Leadership
- Thought Leadership & Industry Influence
Timeline
Senior QA Manager
Sunquest/Clinisys Information Systems (I) Pvt Ltd
04.2014 - Current
Manager - Product Development
Sunquest Information Systems Pvt Ltd
01.2003 - 04.2014
Sr. Software Developer
Sunquest Information
05.2000 - 12.2002
Lead Software Developer
Khodayss/SSCompware
06.1992 - 05.2000
Bachelor of Science -
Bangalore University
PGDCA -
Brilliants' Institute
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