Open To Work
Roop Shakya
Delhi
Summary
Strategic Sales Leader with 8+ years of experience delivering consistent revenue growth through disciplined execution, team leadership, and process innovation. Known for exceeding targets, strengthening stakeholder relationships, and aligning sales strategy with business objectives.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Business Team Manager
Tide
Delhi
09.2023 - Current
- Co-founded Domain Funding Options (PCS) vertical in Indian market, establishing and scaling business from the ground up.
- Revenue-driven leader, consistently delivering 130%+ of India team revenue targets.
- Built and scaled a high-performing team of 38 professionals, supported by 5 Team Leaders, within a 2-year timeframe.
- Centralized operations in Delhi office, establishing market presence where none existed.
- Introduced new ideas, process improvements, and operational innovations to streamline workflows and improve business efficiency.
- Supported cross-functional teams through training, coaching, and hands-on guidance, enhancing ramp-up and performance.
- Played a critical role in talent development, mentoring individuals and leaders to achieve sustained productivity and growth.
Sales Lead
Kissflow
10.2022 - 08.2023
- Consistently exceeded monthly and quarterly sales targets by an average of 20%, driving sustained revenue growth.
- Identified and converted new business opportunities, fostering relationships with key decision-makers that accelerated deal closures.
- Developed and executed effective sales strategies to increase revenue, market share, and pipeline strength.
- Led and managed a team of 8 sales representatives, providing ongoing coaching, performance feedback, and skills development to maximize productivity.
- Trained and onboarded new sales representatives, equipping them with product knowledge, and proven sales techniques.
- Collaborated with operations, credit, and support teams to execute sales initiatives and enhance customer onboarding.
- Conducted market and competitor analysis to inform sales strategies and adapt to industry trends.
- Maintained accurate and up-to-date CRM records, ensuring visibility into pipeline health, forecasting, and customer interactions.
SDR - Manager
Ameyo
11.2021 - 08.2022
- Managed accounts for existing and new clients, fostering strong business relationships.
- Executed upselling and cross-selling strategies, increasing revenue from existing clients.
- Drove customer participation in loyalty programmes, enhancing client engagement, and contributing to revenue growth.
- Provided after-sale services, enhancing client satisfaction, and fostering long-term retention.
- Established trust with clients through proactive post-sale support and follow-up, promoting long-term relationships.
- Managed a hybrid role overseeing a team of six while also fulfilling individual contributor responsibilities.
- Worked in a hybrid role, managing a team of six, and an IC role.
- Identified process improvement opportunities, streamlining daily tasks for increased efficiency.
Senior Sales Representative
Shine Solutions
06.2018 - 11.2021
- Consistently exceeded revenue targets by an average of 140%.
- Managed full sales cycle from initial contact to deal closure, ensuring efficiency.
- Developed and implemented sales strategies aligning with company objectives, driving revenue growth.
- Cultivated strong client relationships, enhancing account management and customer satisfaction.
- Utilized consultative selling techniques to assess customer needs and recommend solutions.
- Prepared detailed sales forecasts and reports to inform senior management of market trends and sales performance.
- Established communication channels with clients to promote awareness of new products.
Education
MBA - Marketing, Operations and Strategy
Shivaji University
Kolhapur01-2022
Bcom - Honors
Veer Bahadur Singh Purvanchal University
Jaunpur01-2020
Business Functional English -
Indira Gandhi National Open University
01-2019
Skills
- People Manager
- Sales Strategy & Execution
- Revenue Growth and Target Achievement
- Pipeline Management & Forecasting
- Business Development & Market Expansion
- Go-to-Market Strategy
- New Market & Product Launch
- Sales Process Design & Optimization
- Conversion Rate Optimization
- Customer Retention & Upselling
- Deal Negotiation & Closure
- Forecast Accuracy & Reporting
- Operational Efficiency & Process Improvement
- Cross-Functional Leadership
- People Manager
- Team Building & Scaling
- Sales Coaching & Mentorship
- Hiring, Training & Ramp-Up
- Performance Management & KPI Tracking
- Data-Driven Decision Making
- CRM Management (Salesforce / HubSpot / Zoho, etc)
- Objection Handling & Consultative Selling
- Risk Assessment & Opportunity Identification
- Innovation & Continuous Improvement
- Problem Solving & Decision Making
- Consistency & Execution Discipline
- Ownership & AccountabilityPeople Management
- Performance Management
- Comprehensive Coaching and Training
- Hiring or Recruitment
- Team Management and Leadership
- Escalation Management
- Customer Service and Satisfaction
- Critical Problem Solving
- Customer Driven
- Tech savviness
- Market Research and Analysis
- Communication and Interpersonal Skills
- Industry and Market trends Knowledge
- Adaptability of processes and changes
- Microsoft Office and Teams
- CRM Tools
- Relationship building and account management
Certification
Completed 44+ professional certifications from globally recognized universities, demonstrating a strong commitment to continuous learning and leadership development.
Key certifications include:
1. Corporate Strategy – University of London
2. High-Performance Collaboration: Leadership, Teamwork & Negotiation – Northwestern University
3. Leading Diverse Teams & Organizations – University of Michigan
4. Connected Leadership – Yale University
5. Leading Teams: Developing as a Leader – University of Illinois Urbana-Champaign
6. Leadership Skills – Indian Institute of Management Ahmedabad
Key certifications include:
1. Corporate Strategy – University of London
2. High-Performance Collaboration: Leadership, Teamwork & Negotiation – Northwestern University
3. Leading Diverse Teams & Organizations – University of Michigan
4. Connected Leadership – Yale University
5. Leading Teams: Developing as a Leader – University of Illinois Urbana-Champaign
6. Leadership Skills – Indian Institute of Management Ahmedabad
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
HybridSalary Range
₹0/yr - ₹450000/yrTimeline
Business Team Manager
Tide
09.2023 - Current
Sales Lead
Kissflow
10.2022 - 08.2023
SDR - Manager
Ameyo
11.2021 - 08.2022
Senior Sales Representative
Shine Solutions
06.2018 - 11.2021
MBA - Marketing, Operations and Strategy
Shivaji University
Bcom - Honors
Veer Bahadur Singh Purvanchal University
Business Functional English -
Indira Gandhi National Open University