Lakshmi Mylavaram
Account Manger
Bengaluru,Karnataka
Summary
Resourceful Account Manager with excellent client oversight, issue resolution and relationship-building expertise. Maximized repeat business opportunities and utilized proven prospecting techniques to expand client base. High-level sales cycle knowledge and strong collaborative skills leading to optimum outcomes.
Overview
6
6
years of professional experience
2
2
years of post-secondary education
Work History
Account Manager
GeekyAnts India Pvt Ltd
Bengaluru, Karnataka
10.2020 - Current
- Contributed to annual revenue goals by selling new services and developing new accounts.
- Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
- Addressed problems with accounting, billing and service delivery to maintain and enhance client satisfaction.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Reinvented team interaction with prospective clients by developing innovative and creative sales pitch.
- Liaised between account holders and various departments.
- Listened attentively to client feedback and worked with product development team to introduce new services.
- Introduced new processes to improve account and market tracking for better data analysis.
Asst. Manager Business Support
GeekyAnts India Pvt Ltd
Bengaluru, Karnataka
03.2018 - 10.2020
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Delivered exceptional level of service to each customer by listening to concerns and answering questions.
- Supervised work of contracted employees to keep on task for timely completion.
- Identified issues, analyzed information and provided solutions to problems.
- Led projects and analyzed data to identify opportunities for improvement.
- Oversaw daily operations to ensure high levels of productivity.
- Used Microsoft Word and other software tools to create documents and other communications.
- Developed and maintained courteous and effective working relationships.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
Data Analyst
GeekyAnts India Pvt Ltd
Bengaluru, Karnataka
05.2017 - 03.2018
- Contributed to mock-ups, email campaigns and social media content.
- Drafted weekly e-newsletters to subscribers and set up campaigns in MailChimp.
- Assisted in managing corporate social media channels.
- Performed market analysis and researched latest trends.
- Tracked social media trends and adapted to attract target follower demographic.
- Prepared reports detailing project updates, performance information and ongoing trends.
Fund Accounting Analyst
Norther Trust India Pvt Ltd
Bengaluru, Karnataka
04.2011 - 11.2012
- Reconciled daily trading transactions to ascertain necessary month-end adjustment measures.
- Performed daily accounting of assigned funds and performed fund analysis for critical decision-making purposes.
- Prepared cash and currency reconciliation reports for counterparty accounts.
- Calculated funds' net asset value on UK Funds on daily basis.
Education
MBA - Marketing & Finance
Jain College
Bengaluru 06.2009 - 03.2011
Full Stack Web Development - MERN Stack
Edureka
Online 04.2021 - 10.2021
Skills
ZOHO
Google Analysis
HTML, CSS , JS
SQL
Mongo DB, ExpressJS,
SMM, SEO, Digital Marketing
Business Analysis
Jira , Trello board
Figma, Adobe
SDLC
Agile , Waterfall model
Interactive Dashboards
ToastMaster
ToastMaster is a platform where you can improvise your professional working skills, I am involved with the toastmaster since 2 years. Given a couple of interesting speeches.
Timeline
Full Stack Web Development - MERN Stack
Edureka
04.2021 - 10.2021
Account Manager
GeekyAnts India Pvt Ltd
10.2020 - Current
Asst. Manager Business Support
GeekyAnts India Pvt Ltd
03.2018 - 10.2020
Data Analyst
GeekyAnts India Pvt Ltd
05.2017 - 03.2018
Fund Accounting Analyst
Norther Trust India Pvt Ltd
04.2011 - 11.2012
MBA - Marketing & Finance
Jain College
06.2009 - 03.2011