Lalit Mohan Sharma
Gurgaon
Summary
Results-oriented associate program manager with a solid background in strategic planning and operational forecasting. Enhanced team efficiency through effective decision-making and comprehensive data analysis. analytical skills and ability to cultivate stakeholder relationships for successful project outcomes.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Associate Program Manager
Spinny
Gurgaon
09.2024 - Current
- Managed Pan India hubs inventory with efficient planning and coordination, supporting target achievement. Streamlined processes and faster turnaround management, reducing high TAT vehicles by 26%.
- Minimised customer escalations by 8% through proactive processes, clear deliverables, and consistent follow-through on post-delivery promises.
- Managed spare parts inventory with structured tracking and audits, ensuring availability and accuracy. Improved handling processes and accountability measures, reducing damaged and missing items by 18%.
Program Manager
Edukemy
bangalore, karnataka
09.2022 - 08.2024
- Managed sales team with clear KPIs, streamlined workflows, and data-driven follow-ups.
Improved lead handling efficiency and boosted conversion rates by 18% through better qualification and timely engagement. - Optimised marketing lead generation strategy with targeted campaigns and data-driven analysis, resulting in a 12% increase in qualified leads.
- Managed sales team with clear KPIs, streamlined workflows, and data-driven follow-ups.Improved lead handling efficiency and boosted conversion rates by 18% through better qualification and timely engagement.
Senior Operations Analyst
Edukemy
Bengaluru, Karnataka
08.2021 - 09.2022
- Analysed trends, data, demographics, and pricing strategies to identify opportunities for improving marketing and sales performance.
- Led reviews of business processes, developing strategies that enhanced operational efficiency.
- Established process to enhance user experience, identifying and addressing key issues faced by users.
Senior Operations Analyst
Spinny
Gurgaon
04.2019 - 08.2021
- Assisted senior leadership in forecasting and strategising for upcoming pricing and supply changes.
- Generated reports of findings to inform management's key decisions.
- Improved sales performance through implementation of conversion optimisation techniques.
Business Analyst
INWARA INC.
Bangalore
11.2018 - 04.2019
- Conducted research and analysis on 200 companies involved in Initial Coin Offerings/Security Token Offerings to inform strategic decision-making.
- Generated daily insights and reports on market trends to guide business strategies and stakeholder decisions.
Project Associate
HappiDoc
Bangalore
03.2018 - 11.2018
- Collected and managed data for medical companies and agencies to support decision-making.
- Utilised SendGrid tool to execute over 200 engagement campaigns, enhancing audience outreach.
- Maintained up-to-date knowledge of project management methodologies and tools, applying best practices to project tasks.
- Delivered status reports to stakeholders for budgeting and planning purposes.
- Managed project timelines and milestones using project management software to maintain organisation and efficiency.
Business Development Executive
Markup Business Solution LLP
Noida
09.2016 - 11.2017
- Managed 60+ client relationships, ensuring satisfaction and retention.
- Researched and identified new market opportunities, prepared and delivered pitches to potential clients to secure new business.
Education
Bachelor of Science - Mechanical Engineering
Lovely Professional University
Jalandhar06-2016
Skills
- Project management
- Operational Forecasting
- Operations analysis
- Process optimization
- Performance metrics
- Risk assessment
- Strategic planning
- Sales strategy
- Inventory management
- Customer management
- Stakeholder engagement
- Continuous improvement
- Decision making
- Analytical thinking
- Problem-solving
Websites, Portfolios and Profiles
linkedin.com/in/lalit-mohan-sharma-999
Languages
Hindi
Proficient
C2
English
Proficient
C2
Certification
- Business Analyst certification from IIT Bomday
Interests
- Playing Cricket
- Watching Action and sci-fi movies
- Reading books
Timeline
Associate Program Manager
Spinny
09.2024 - Current
Program Manager
Edukemy
09.2022 - 08.2024
Senior Operations Analyst
Edukemy
08.2021 - 09.2022
Senior Operations Analyst
Spinny
04.2019 - 08.2021
Business Analyst
INWARA INC.
11.2018 - 04.2019
Project Associate
HappiDoc
03.2018 - 11.2018
Business Development Executive
Markup Business Solution LLP
09.2016 - 11.2017
Bachelor of Science - Mechanical Engineering
Lovely Professional University