Lalith Raj
Coimbatore
Summary
Success-oriented and pro-active leader with several years of combined experience boosting sales, revenues and growing market share. Highly driven to exceed monthly and yearly targets and focused on prospecting and converting leads to promote growth. Motivated, performance-oriented and highly productive to enhance profitability and deliver the need. Dedicated customer relationship management expert focused on customer satisfaction and retention.
Overview
6
6
years of professional experience
Work History
Senior Sales Executive
Global Realtors Pvt Ltd
Coimbatore
01.2020 - 03.2023
- Conducted market research to identify potential customers and competitive pricing.
- Provided training on product features, benefits, handling customer complaints and negotiation for internal sales team.
- Developed and implemented strategic plans to increase sales, revenue and market share.
- Provided exceptional customer service throughout the entire sales process and maintained a strong relationship with existing clients by providing prompt responses to inquiries and resolving any issues.
- Analysed customer data to identify trends in buying behaviour, preferences and needs.
- Generated leads through cold calling, networking activities and negotiated contracts with clients while maintaining profitability goals.
- Created details reports on sales activities on a weekly, monthly, and quarterly basis to analyze results and forecast future sales.
Customer Relationship Manager
ISUZU Exclusive Premium Car Showroom
Chennai
07.2017 - 12.2019
- Created and managed customer relationship databases.
- Developed strategies to improve customer service processes and implemented customer loyalty programs to increase customer satisfaction.
- Maintained detailed records of all services performed on each vehicle.
- Cultivated strong relationships with customers by providing personalized attention.
- Organized promotional events and campaigns to attract new customers.
- Created surveys to gather feedback from customers about their experiences.
- Analyzed business performance data and forecasted business results for top management.
Education
B.E - Automobile
DR. Mahalingam College of Engineering & Technology
05-2016
DAE -
Suguna Polytechnic College
04-2013
Secondary -
Perks Matriculation Higher Secondary School
04-2010
Skills
- Sales Development
- Client Relationship Management
- Business development
- Strategic Planning
- Product and service sales
- Team Development
Timeline
Senior Sales Executive
Global Realtors Pvt Ltd
01.2020 - 03.2023
Customer Relationship Manager
ISUZU Exclusive Premium Car Showroom
07.2017 - 12.2019
B.E - Automobile
DR. Mahalingam College of Engineering & Technology
DAE -
Suguna Polytechnic College
Secondary -
Perks Matriculation Higher Secondary School
Similar Profiles
Akash .Akash .
Business Development Executive at Blackrock Realtors Pvt. Ltd.Business Development Executive at Blackrock Realtors Pvt. Ltd.
Suryam Prakash SrivastavaSuryam Prakash Srivastava
Head - Digital Marketing at Firstkey Realtors Pvt. Ltd.Head - Digital Marketing at Firstkey Realtors Pvt. Ltd.
A. Mohamad YassinA. Mohamad Yassin
Senior Manager - Land Acquisition & MArketing at GSquare Realtors Pvt LtdSenior Manager - Land Acquisition & MArketing at GSquare Realtors Pvt Ltd
Thiyagarajan RThiyagarajan R
Developer at Tata Consultancy Services LimitedDeveloper at Tata Consultancy Services Limited
DHANASEKARAN RAJUDHANASEKARAN RAJU
IT Project Manager at DXC TechnologyIT Project Manager at DXC Technology