Lalit Mohan Solanki
Gurgaon
Summary
Detail-oriented Medical Billing Auditor with extensive experience in quality assurance, software testing, and process improvement. Proven ability to streamline workflows and enhance team performance.
Overview
22
22
years of professional experience
Work History
Medical Billing Analyst
elevate.law
Gurgaon
08.2017 - 06.2026
- Conducted thorough software testing to identify defects and ensure quality standards.
- Collaborated with cross-functional teams to gather requirements and clarify project goals.
- Mentored junior analysts on best practices in quality assurance methodologies.
- Participated in daily stand-up meetings to discuss project progress and challenges.
- Worked with team members to create efficient workflows, resulting in high productivity.
- Communicated regularly with management to discuss quality trends.
- Assisted other members of the QA team in identifying areas for improvement in processes and procedures.
- Conducted internal audits to measure adherence to established QA standards.
- Monitored production environment performance metrics for anomalies that could indicate quality issues.
- Reported issues in a timely manner with accurate descriptions and steps to reproduce them.
- Prepared and analyzed internal and external quality reports for management staff review.
- Maintained self-study program to enhance QA knowledge and skills.
- Streamlined processes, increasing efficiency and consistency to support quality initiatives.
- Prepared reports detailing overall project progress according to established timelines.
- Created, edited, and updated project manuals and technical documentation used by entire QA team.
- Analyzed medical billing data to ensure compliance with regulations and standards.
- Reviewed and resolved discrepancies in patient accounts and insurance claims.
- Assisted with the development of internal procedures for accurate medical billing.
- Generated monthly reports related to claim rejections and denials, payments received from insurers.
- Reviewed patient records for completeness and accuracy of information, including coding and diagnosis.
- Developed strategies to reduce denials and improve overall revenue cycle performance.
- Provided customer service support by responding to inquiries from providers, payers, and patients regarding status of claims.
- Participated in training sessions designed to stay abreast of changes in coding standards, regulations.
- Implemented corrective action plans when necessary in order to resolve any identified issues affecting claim processing times or accuracy rates.
- Resolved discrepancies between providers, payers, and patients regarding billing issues.
- Audited medical bills for coding errors and other discrepancies prior to submission.
- Analyzed and processed medical insurance claims using ICD-10 codes to ensure accuracy in billing.
- Researched complex billing problems that arise during the course of filing claims.
- Applied HIPAA privacy and security regulations while handling patient information.
Medical Summarizer
EXL
Noida
12.2010 - 02.2017
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Worked with cross-functional teams to achieve goals.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
Quality Assurance Analyst
Heartland Pvt Ltd
New Delhi
05.2004 - 12.2010
- Conducted thorough software testing to identify defects and ensure quality standards.
- Collaborated with cross-functional teams to gather requirements and clarify project goals.
- Mentored junior analysts on best practices in quality assurance methodologies.
- Participated in daily stand-up meetings to discuss project progress and challenges.
- Worked with team members to create efficient workflows, resulting in high productivity.
- Communicated regularly with management to discuss quality trends.
Education
B.Com
Delhi University
04-1999
High School Diploma -
Yuva Shakti Model School
New DelhiSkills
- Quality assurance
- Software testing
- Medical auditing
- Process improvement
- Technical documentation
- Cross-functional collaboration
- Team handling
- Providing training
- Project management
- Data analysis
- Effective communication
- Problem solving
- Mentorship skills
- Critical evaluation
Timeline
Medical Billing Analyst
elevate.law
08.2017 - 06.2026
Medical Summarizer
EXL
12.2010 - 02.2017
Quality Assurance Analyst
Heartland Pvt Ltd
05.2004 - 12.2010
B.Com
Delhi University
High School Diploma -
Yuva Shakti Model School