

Results-driven Senior Team Lead with over 10 years of experience in healthcare operations and quality management, seeking an Assistant Manager position. Proven track record in managing end-to-end operations and successfully leading multiple transition projects from inception to steady-state. Adept at navigating complex ED and SDC patient workflows, driving client relations through high-level presentations, and fostering high-performance quality teams. Expert in facilitating critical client calls and delivering data-driven PowerPoint presentations to influence executive decision-making. Committed to optimizing organizational efficiency by bridging the gap between frontline execution and high-level strategic goals.