Summary
Overview
Work History
Education
Skills
Certification
Disclaimer
Languages
Personal Information
Roles And Responsibilities
Languages
Timeline
Generic
Latha K

Latha K

Chennai

Summary

Results-driven Senior Team Lead with over 10 years of experience in healthcare operations and quality management, seeking an Assistant Manager position. Proven track record in managing end-to-end operations and successfully leading multiple transition projects from inception to steady-state. Adept at navigating complex ED and SDC patient workflows, driving client relations through high-level presentations, and fostering high-performance quality teams. Expert in facilitating critical client calls and delivering data-driven PowerPoint presentations to influence executive decision-making. Committed to optimizing organizational efficiency by bridging the gap between frontline execution and high-level strategic goals.

Overview

11
11
years of professional experience
6035
6035
years of post-secondary education
1
1
Certification

Work History

Senior Team Leader

Access Health care pvt ltd
Chennai
01.2025 - 04.2026
  • Led team in implementing patient care protocols and standards.
  • Coordinated training sessions for new staff and ongoing employee development.
  • Managed daily operations to ensure compliance with healthcare regulations.
  • Facilitated communication between departments to enhance service delivery.
  • Oversaw scheduling and resource allocation for optimal team performance.
  • Mentored junior team members, fostering a collaborative work environment.

Quality Team Leader

AGS health care
Chennai
01.2022 - 09.2024
  • I diligently follow up on the work allotted to me and promptly work on all client emails.
  • Improve my expertise in other work related to technical indexing and abstract writing.
  • Worked closely with team members and interacted with clients to resolve a variety of queries.
  • I am able to pivot my priorities and come up with new ideas based on changes in project requirements.
  • Prioritized all the given tasks effectively and efficiently, which resulted in increased productivity in our team.

Client Partner

AGS health care
Chennai
01.2018 - 01.2022

Medical Coder Process Associate

AGS health care
Chennai
01.2015 - 01.2018

Education

B.Sc - Physics

Justices Basheer Ahmed Sayeed College

HSC -

St. Ann's Matric Higher Secondary School

SSLC -

Dr. SivanthiAadhithanar Higher Secondary School

Skills

  • MS Office
  • EPIC
  • 3M
  • CAC

Certification

CPC certification, AGS healthcare, 45 days, 05/01/17

Disclaimer

I hereby declare that the information furnished above is true to the best of my knowledge and belief.

Languages

C2 Proficient, C2 Proficient

Personal Information

  • Date of Birth: 03/05/93
  • Marital Status: Married

Roles And Responsibilities

  • I diligently follow up on the work allotted to me and promptly work on all client emails.
  • Improve my expertise in other work related to technical indexing and abstract writing.
  • Worked closely with team members and interacted with clients to resolve a variety of queries.
  • I am able to pivot my priorities and come up with new ideas based on changes in project requirements.
  • Prioritized all the given tasks effectively and efficiently, which resulted in increased productivity in our team.

Languages

Tamil
First Language
English
Advanced
C1

Timeline

Senior Team Leader

Access Health care pvt ltd
01.2025 - 04.2026

Quality Team Leader

AGS health care
01.2022 - 09.2024

Client Partner

AGS health care
01.2018 - 01.2022

Medical Coder Process Associate

AGS health care
01.2015 - 01.2018

B.Sc - Physics

Justices Basheer Ahmed Sayeed College

HSC -

St. Ann's Matric Higher Secondary School

SSLC -

Dr. SivanthiAadhithanar Higher Secondary School
Latha K