Anirudha Dutta
Delhi
Summary
Results-oriented Senior Team Leader with over 8 years of experience in the Share Registrar domain. Proven expertise in leading and managing teams, ensuring accurate and compliant maintenance of shareholder records, and overseeing complex transaction processing. Adept at improving operational efficiency, enhancing client satisfaction, and implementing process improvements. Strong communicator with a track record of successfully managing client relationships and resolving issues. Skilled in regulatory compliance, data analysis, and performance monitoring.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Senior Team Leader
I Energizer IT Services Private Limited
Noida
01.2022 - Current
- Leading a team of 35 individuals for a USA and Hong Kong based company, Computershare Shareowner Services.
- Extensive knowledge in Transfer/Issuance/Sell/Purchase, Corporate Actions, Account Maintenance, and Tax (US and Hong Kong Market).
- Managed daily operations, including transaction processing, record maintenance, and compliance, ensuring high accuracy and efficiency.
- Oversaw team performance, provided training and development, and implemented strategies to handle increased workloads and additional responsibilities.
- Enhanced client satisfaction through exceptional service delivery and effective problem resolution.
- Implemented and monitored AML/KYC processes to ensure compliance and mitigate fraud risks.
- Expert in mailing and processing Letters of Transmittal for shareholders during Mergers, Acquisitions, Forward/Reverse Splits, Spin-Offs, Name Changes, Cash Exchanges, Re-domestications, Bankruptcies, and Odd Lots.
- Skilled in handling dormant accounts and preventing property from escheatment through effective management and compliance practices.
- In-depth understanding of Employee Stock Purchase Plans and processing plan conversions.
- Excellent understanding of the Transfer Agent Line of Business (LOB) in the US Equity Market, including Trade and Cash settlements, ADR & GDR handling, and employee stocks.
- Strong knowledge of SEC and IRS regulations, including Tax Refunds, 1099s, and 1042s compliance.
- Proficient in the movement of shares via DTC/DRS, ensuring accurate and efficient processing.
- Skilled in Dividend order processing and managing ACH and Reverse ACH set-ups and investigations.
- Took care of top companies' shareholders, such as MetLife and Walmart, ensuring their needs and queries were addressed promptly and effectively.
Team Leader
I Energizer IT Services Private Limited
Noida
10.2020 - 12.2021
- Leading a team of 20 individuals for Computershare Shareowner Services.
- Managed daily operations, including transaction processing, record maintenance, and compliance, ensuring high accuracy and efficiency.
- Oversaw team performance, provided training and development, and implemented strategies to handle increased workloads and additional responsibilities.
- Implemented and monitored AML/KYC processes to ensure compliance and mitigate fraud risks.
- Extensive knowledge in Transfer/Issuance/Sell/Purchase, Corporate Actions, Account Maintenance, and Tax (US Market).
- Prepared detailed client reports on operational performance, SLA adherence, and key metrics to ensure transparency and maintain client satisfaction.
Quality Analyst
I Energizer IT Services Private Limited
Noida
04.2018 - 09.2020
- Conducted thorough quality checks on processes related to Transfer/Issuance/Sell/Purchase, Corporate Actions, and Account Maintenance for the US-based Transfer Agency company, Computershare Shareowner Services.
- Develop and implement quality control procedures.
- Conduct regular audits and quality checks on shareholder records.
- Analyze data to identify trends and areas for improvement.
- Provide feedback and training to staff to ensure adherence to quality standards.
- Prepare detailed quality reports for management review.
- Improved transaction accuracy by 15% through enhanced quality controls.
- Reduced processing errors by 20% with targeted training initiatives.
Financial Analyst
I Energizer IT Services Private Limited
Noida
07.2016 - 03.2018
- Managed and updated shareholder records, maintaining high accuracy and compliance with regulatory standards for transfers, dividends, ownership changes, mergers, acquisitions, and lost securities replacement
- Processed transactions such as share purchases, sales, and transfers with meticulous attention to detail, maintaining accuracy and efficiency.
- Performed comprehensive KYC checks on new and existing clients to verify their identities, assess risks, and ensure compliance with legal and regulatory requirements.
- Analyzed and monitored financial transactions to detect and report suspicious activities or potential money laundering activities in accordance with AML regulations.
Education
Some College (No Degree) - B.Com
Delhi University
DelhiSkills
- Team Management
- Strategic Planning
- Decision-Making
- Communication
- Compliance and Oversight
- Customer Focus
- Operational Management
- Training and Development
- Analytical Skills
- Conflict Management
- MS Office
Accomplishments
Successfully established and expanded a new region for Computershare Hong Kong Shareowner Services, starting with a team of 5 individuals in a single Line of Business (LOB). Within 2 years, grew the team to 62 individuals and broadened operations to encompass more than 7 LOBs, demonstrating exceptional leadership and strategic growth.
Certification
- Power BI
- SQL
Timeline
Senior Team Leader
I Energizer IT Services Private Limited
01.2022 - Current
Team Leader
I Energizer IT Services Private Limited
10.2020 - 12.2021
Quality Analyst
I Energizer IT Services Private Limited
04.2018 - 09.2020
Financial Analyst
I Energizer IT Services Private Limited
07.2016 - 03.2018
Some College (No Degree) - B.Com
Delhi University
- Power BI
- SQL
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