Summary
Overview
Work History
Education
Skills
Certification
Interests
Additional Information
Hobbies
Timeline
Hi, I’m

Lav Rakshe

Senior Process Executive
Pune

Summary

Senior Process Executive experienced in balancing customer service and support objectives with innovative process improvement and execution. Skilled in Quote to Cash, research and aggregating data insights. Client-focused and solutions-oriented with strong analytical mindset to deliver product value proposition.

Senoir Process Executive with 20 years spent leading companies toward more efficient and cost-effective operations. Tireless in seeking potential areas of improvement. Dedicated to eliminating costly weaknesses in operational and production processes. Known for consistent, iterative progress towards maximally effective and profitable business proceedings.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Quality Auditor position. Ready to help team achieve company goals.

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

4
years of professional experience
3
years of post-secondary education
1
Certification
3
Languages

Work History

Infosys BPM Pvt Ltd
Pune

Senior Process Executive
09.2019 - Current

Job overview

  • Determined change management needs and defined behaviors for effective program management.
  • Generated monthly metric reports, interpreted results and developed processes and solutions.
  • Enhanced automation process to facilitate monitoring of correlations and metric trends.
  • Developed systematic methodology for communicating results to team and facilitating feedback and response.
  • Implemented standardized reporting methodology using tools to facilitate easy communication and interpretation.
  • Supervised meetings to maintain interdisciplinary communication of process weaknesses and performance.
  • Provided strategic and operational recommendations for improvement across departments.
  • Leveraged automation tools and techniques to manage data, optimize workflow and increase efficiency.
  • Evaluated emerging technologies to identify opportunities, trends and best practices to strengthen business platform and development practices.
  • Answered telephone or online requests and completed interactions quickly to meet productivity goals.
  • Inputted and submitted client information to facilitate speedy processing of paperwork.
  • Investigated basic issues and escalated more complicated concerns.
  • Prepared accurate documents for customer and business needs.

Education

Modern College of Science, Arts And Commerce
Pune

Master of Arts
07.2018 - 04.2019

Modern College of Science, Arts And Comerce
Pune

Bachelor of Arts
07.2015 - 05.2016

Hutarma Rajguru Mahavidyalaya
Pune

HSC
06.2009 - 04.2010

K.T.E.S English Medium School
Pune

SSC
06.2006 - 05.2007

Skills

    Compliance

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Certification

MS-CIT

Interests

Computer Operating and Collecting Information from Internet, News Paper and Adventure Sports.

Additional Information

Present at Social Work in Society

Organized Blood Donations Camps, Cleanliness Drive, Road Safety Awareness Drive, Orphanage Help, Trees Plantations and Women Empowerment Programs.

Hobbies

Like to play games like Badminton, Playing Drums, Browsing on Internet, Reading Newspapers and Articles.

Timeline

MS-CIT

05-2020

Senior Process Executive

Infosys BPM Pvt Ltd
09.2019 - Current

Modern College of Science, Arts And Commerce

Master of Arts
07.2018 - 04.2019

Modern College of Science, Arts And Comerce

Bachelor of Arts
07.2015 - 05.2016

Hutarma Rajguru Mahavidyalaya

HSC
06.2009 - 04.2010

K.T.E.S English Medium School

SSC
06.2006 - 05.2007
Lav RaksheSenior Process Executive