Computer Networks
Lavanya C
Associate Network Engineer L1
Chennai
Summary
Career Objective:
To join a dynamic organization that provides a competitive and innovative working environment with a good chance for continuous growth and acquisition of knowledge.
Overview
2
2
years of professional experience
5
5
years of post-secondary education
3
3
Certifications
Work History
Associate Network Engineer L1
Aricent Technologies (Holdings) Limited ("Capgemini Engineering")
Chennai
04.2022 - 05.2023
Project Role: Alarm Monitoring and Reporting Engineer
Project Handled: SDM & IMS Core Network Engineering
- Monitoring the functionality of Network 24*7 standards.
- Performing KPI Monitoring & Reporting for GSM, UMTS, and LTE, and primarily implementing customized KPI templates on a daily and hourly schedule.
- Monitors signal and event traffic on an hourly basis to ensure all signals and analyzing core node KPI's and generate report deliver to customer if any deviations observed in a efficient manner and in greater length. Providing Initial Response for the Tickets and providing solution with the help of Sales Force cloud tool.
Technical Support Engineer
CSS Crop Private Limited
Chennai
09.2021 - 03.2022
Project Role: Trainee
Project Handled: Seagate Hard Drives
- Provided in-depth technical support to customers, Solving 90% of issues without transferring to Tier 3 support seeking to provide expert technical support to enterprise organizations as the L3 tech support engineer.
- Assisted customers with general support for hardware, peripherals, network connections, and external software and also more difficult technical issues requiring a greater level of personalized care and in greater length.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
Education
B.E - Electronics And Communications Engineering
Jeppiaar Maamallan Engineering College
Sriperumbudur, TN 08.2017 - 05.2021
H.S.C -
T.E.L.C Magdalene Girl's Higher Secondary School
Chennai 06.2016 - 04.2017
S.S.L.C -
T.E.L.C Magdalene Girl's Higher Secondary School
Chennai 06.2015 - 04.2016
Skills
Good communication skills in English, both verbal and written
undefinedCertification
Completed the course “Soft skills at NPTEL” with score of 65%.
Interests
Electronic Devices
Technical Skills
- Operating System: Windows, Linux
- Networking Skills: TCP/IP, UDP, ARP, DHCP, OSPF, OSI Model, Routing, Switching, Troubleshooting
- Software Tools: RAS Client, NetAct, Reporting Suite, PuTTY, Grafana, FileZilla
Project
Title: Virtual Reality (Hologram) Basic Needs Supply System Management Post Flood
Virtual Reality is seen as the high-end of human-computer interactions and it has the potential to target a wide range of applications. To improve the standardization and automation of disaster operation management, a new method of emergency management based on the activity network technology is presented. Firstly, the emergency plan is built upon emergency response activities by using the activity network technology.
Additional Information
Date Of Birth : 28-09-1999
Father's Name : S. Chandran
Sex : Female
Nationality : Indian
Marital Status : Single
Languages Known : Tamil & English
Permanent Address : No. 9/1 Venkatathri Street, Kosapet, Chennai - 600012
Declaration
I hereby declare that all the details provided above are true to the best of my knowledge.
Timeline
Associate Network Engineer L1
Aricent Technologies (Holdings) Limited ("Capgemini Engineering")
04.2022 - 05.2023
Technical Support Engineer
CSS Crop Private Limited
09.2021 - 03.2022
Completed the course “Prepare for The CompTIA Network+ (N10 – 007)” in LinkedIn Learning.
09-2020
Completed the internship “Networking Technology Mapped with CCNA at PERIQ TECHNOLOGIES”.
08-2018
Completed the course “Soft skills at NPTEL” with score of 65%.
02-2018
B.E - Electronics And Communications Engineering
Jeppiaar Maamallan Engineering College
08.2017 - 05.2021
H.S.C -
T.E.L.C Magdalene Girl's Higher Secondary School
06.2016 - 04.2017
S.S.L.C -
T.E.L.C Magdalene Girl's Higher Secondary School
06.2015 - 04.2016
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