Lavenia Stanislaus
Hyderabad
Summary
Professional Career – An abstract Meticulous and result driven operations & service delivery professional, with 8 and above years of experience in diversified fields of Reconciliation Banking, AML ,KYC ,CIP , Sanctions , Compliance ,Client Service, Transaction Monitoring ,Banking Operations , Fraud investigation & Disputes.. An astute professional with an outstanding track record of delivering best in class customer service within strict deadlines & using a quality oriented approach. Persuasive communicator with an ability to relate to people at all levels of business and management. Strong problem-solving, & team-building .Possess valuable insights, keen analysis and a team approach to implement best practices to achieve business excellence.
Overview
9
9
years of professional experience
Work History
Senior Compliance & Legal Professional
Terrapay
05.2021 - 04.2023
- Leading teammates who work is Transaction Monitoring and Sanctions Screening to find and report Money Laundering, Terrorist Financing, Drug trafficking etc
- Be in touch with Send & Receive partners to follow up with day-to-day activities & escalations
- Assigning alerts / emails to teammates in the tools we use such as Fenergo, Risk Narrative, HubSpot
- Assigning Monthly lookback analysis activities (Monthly & Corridor) to keep in track with the transactions which happened with TerraPay apart from the alerts triggered.Creating and modifying monitoring rules and thresholds as per the requirements to trigger alerts
- Contacting MLRO's whenever required to file STR / SAR & UAR
- Keeping in touch with MLRO's and complete the work assigned by them in case of regulatory examinations
- Creating, maintaining & modifying SOP's related to Monitoring, Screening, Customer
- Blocking, Filing STR
- Assisting MLRO’s in creating and modifying STR templates as per the regulatory reqirements
- Maintaining employee records such as Quality reports, Production reports, Dashboards.Scheduling daily team huddles to discuss the numbers and new updates in the absence of Manager.Scheduling Bi-weekly meetings with external tool providers to keep a track with Partners
- Apart from the responsibilities mentioned above, I have worked on conducting quality management sessions, supporting all compliance related queries from other teams, checking EOD reports, Cross checking productivity SharePoint
- Coaching, Mentoring, Providing training and feedback to the new joiners for 6 months till they hit full fledged productivity
- Work Experience& Chief tasks handled: Overall 8 year of work experience into banking , Client Onboarding (Compliance, SAR Filing ,Transaction Monitoring ,Customer Due Diligence, KYC , FATCA , AML ,Financial concern, New Account opening, Account Reconciliation, Payment Transfers , Fraud investigation
- Monitor team members' participation to ensure the training they are being provided is being put into use, and also to see if any additional training is needed
- Provide any training that team members need
- Significant achievements
- Achieving the highest Quality Score of 100%
- Achieved Spot light Award from BU and higher Management for delivery excellent results and attaining EQI
- CAMI certified 2022
- Recognized for being part of the team that excelled in furthering shared goal, delivering excellence and building relationships with Partners
- Achieved & exceeded BU goals consistently and did not compromise on quality and service levels established for the process
- Anticipating production and prioritizing the same .
Analyst
ADP
09.2017 - 12.2018
- Performs name and account based research on lists and reports provided through established resources to determine if evidence of money laundering activities exist
- Evaluates transactions and customer relationships for money laundering activities, identifies red flag issues, and escalates within the AML framework for further investigation.
- Effectively communicates within AML Compliance, re-enforcing that knowledge on key information, policies and procedures is understood with all constituents both internal and external
- Reviews systematic Anti-Money-Laundering (AML) alerts and determines whether transactions occurring are valid Anti-Money Laundering risks
- Performs encompassing research taking into account various AML risk factors
- Coordinates internal processes for the revision, review, approval, and publication of policies applicable to the business unit as well as internal departmental procedures to support functions that are the responsibility of Compliance
- Verified all aspects of Client Identification Program (CIP) for necessary account opening documents provided in accordance with Know Your Client (KYC).Performed required KYC screenings on customers documents of the information obtained
- EDD was performed on individual and entities via Lexis Nexis , Google & Mellissa data .Also worked on Actimize .Analyze SAR data in accordance with Intelligence Community Directive (ICD) standards .In-Depth report writing
- Prepare and present briefings for BU .Update internal report tracking metrics
- Independently conducting searches, gathering data and recording evidence from internal systems, the internet, commercial database and enquiry with Customers
- Making SAR decision and preparing suspicious activity reports (SAR) as required
- Coordinating with the BU in filing SAR , and then to FINCEN
- Document and report analysis/investigation findings and prepare case files with required supporting documentation (e.g
- Media search results, copies of statements/checks, results from internal system searches etc.)
- Investigate any potential OFAC hits in accordance with Procedures and escalate issues to management
- Review and analyze transactions from multiple payment channels relating to potential OFAC hits in countries of concern .Perform sanctions screening for customers and incoming and outbound payments.Investigate sanctions issues and provide recommendations as necessary
- Independently resolving issues and researching while working across teams to acquire information related to complaints and escalations
- Coordinating with various departments to handle Client complaints and corporate complaints and providing resolution with issues related to Disputes, Convenience Check log , A-line cards , Fraud block , Decline transactions etc .
Financial Analyst
WELLS FARGO
05.2016 - 04.2017
- Synopsis
- Conducting Periodic Review, Monitoring and Surveillance activity, and other financial crimes related activities and processes to ensure compliance with both the USA Patriot Act as well as Wells Fargo Corporate AML/BSA policy requirements
- Participates in and provides compliance support for projects and initiatives with low to high risk to identify, assess and mitigate BSA/AML risk in business activities
- Perform daily review of CIP items for customer verification and escalate requests for further documentation to the LOB to ensure compliance with internal policie
- Identifying and researching the patterns, trends and anomalies in transactional and customer data to detect, prevent, mitigate and report suspicious activity related to money laundering and terrorist financing
- Responsible for assisting with the implementation and monitoring of a risk-based compliance program to assure compliance with federal, state, agency, legal and regulatory requirements
- Participates in and provides compliance support for projects and initiatives with low to high risk to identify, assess and mitigate BSA/AML risk in business activities
- Analyze risks on escalated, referred, or alerted negative news
- Communicate negative findings to lines of business and supply guidance on course of action
- Review Customer Due Diligence information for accuracy and investigate discrepancies
- Identify Higher Risk clients and obtain Enhanced Due Diligence where appropriate
- Analyze potentially suspicious activity, which will require the review of historical activity along with customer information
- Interact with compliance representatives to assess potential unusual activity
- Maintain program and procedures, making updates as needed
- Assist as needed with examinations and/or audits.
Process Associate
Contour – HSBC BANK, HSBC BANK
11.2013 - 06.2016
- Conduct Due diligence and Know Your Customer (KYC) research for clients, as part of the business-wide Anti-Money Laundering (AML) Compliance remediation process
- Analysis of accounts and client information according to prescribed internal control policies and procedures
- Identification and production of information required to satisfy the Bank’s KYC due diligence policies and processes .Execute and review negative media alerts from client screening and escalate where necessary
- Capable of completing full investigation , making Suspicious Activity Report recommendations , and draft SAR narratives to report suspicious Activity .Analyze customer account transaction to detect suspicious activity and make decisions on appropriate actions
- Work cooperatively with various business lines to establish procedures for identifying suspicious customer transactions , specific to money laundering and terrorist financing
- Taking timely decisions on payment to the clients or the agency to avert penalty and interest
- Having strong knowledge on all accounts which consist of full service Direct Deposit , Checks , Investment Accounts etc.Handling complex queries, regards financial status & complaints .Maintain relationship with clients by providing support , information and guidance, researching and recommending new opportunities , recommending profit and service improvements
- Handling bank transfers, Mortgage payments, inter account transfers, credit card payments for advance, premier & personal banking customers.
Education
Certified AML investigator -
European Institute of Finance & Risk Management
Certified Global Sanction Specialist -
European Institute of Finance & Risk Management
B.A - Economics
Loyola Academy
2012
MPC -
Sri Chaitanya
2009
SSC -
ST.Ann’s
2007
Skills
- Excellent analytical skills
- Strong communication and skills
- Ability to perform well under pressure
- Proficient with Microsoft office (Word, Excel, PowerPoint , Vlookups ,filters ,pivot tables)
- Academic & Professional Qualifications
- Legal Compliance
- Risk Management
- Legal Document Preparation
- Quality Control
- Project Management
- Client Relations
- Client Service and Support
Accomplishments
- Achieved Result through effectively helping with Task.
- Documented and resolved Issue which led to Results.
- Collaborated with team of Number in the development of Project name.
- Achieved Result by completing Task with accuracy and efficiency.
Timeline
Senior Compliance & Legal Professional
Terrapay
05.2021 - 04.2023
Analyst
ADP
09.2017 - 12.2018
Financial Analyst
WELLS FARGO
05.2016 - 04.2017
Process Associate
Contour – HSBC BANK, HSBC BANK
11.2013 - 06.2016
Certified AML investigator -
European Institute of Finance & Risk Management
Certified Global Sanction Specialist -
European Institute of Finance & Risk Management
B.A - Economics
Loyola Academy
MPC -
Sri Chaitanya
SSC -
ST.Ann’s
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