Dynamic Senior Storage Administrator with extensive experience at Tata Consultancy Services, specializing in multi-vendor environments including Dell EMC and NetApp. Proven track record in achieving 99.9% uptime and executing effective contingency planning. Skilled in storage management and incident resolution, with a strong focus on performance enhancement and strategic capacity planning.
Storage Management & Provisioning
Oversaw multi-vendor storage environments (Dell EMC VMAX, PMAX, NetApp, PURE, Unity), achieving 99.9% uptime for production systems.
Allocated storage (LUNs, volumes, aggregates, and qtrees) for SAN (FC/iSCSI) and NAS (NFS/CIFS) environments.
Streamlined storage reclamation and capacity planning, enhancing utilisation and averting performance bottlenecks.
Spearheaded new server and cluster deployments, while decommissioning outdated systems.
Contingency Planning & Duplication
Established SRDF Sync replication for high availability alongside SnapVX, SnapMirror, and SnapVault for robust backup solutions.
Configured Active Cluster and Active DR setups in PURE Storage to achieve zero RPO/RTO.
Recorded DR procedures and conducted routine failover testing.
Executed FabricPool tiering, achieving 10% reduction in primary storage costs through cloud integration.
Performance Enhancement & Improvements
Effectively managed firmware and OS upgrades alongside vulnerability patching, ensuring zero downtime
Diagnosed performance issues (LUN masking, zoning, fabric connectivity) in partnership with vendor support.
Compiled capacity reports and delivered strategic recommendations for scalability.
Incident and Issue Management
Served as bridge lead for significant storage outages, facilitating RCA and preventive measures.
Contributed to CAB (Change Advisory Board) by evaluating and endorsing critical changes.
Rectified hardware failures (SPs, disks, SFPs, and power supplies) ensuring minimal disruption
Managed VMAX, PMAX, NetApp, Vplex, Unity, PURE, and VNX environments.
Administered Brocade switches and performed basic troubleshooting in fabric.
Executed storage allocation, monitoring, and reporting in SAN environment daily.
Configured soft and hard zoning on Brocade and Cisco switches for new servers.
Created RAID groups, LUNs, and Storage Groups per customer requirements.
Performed regular switch configuration backups and added new switches to fabric.
Led creation of NFS shares from Unity storage array and dynamic tiers in VMAX.
Prepared RCA for major incidents and assisted platform teams with storage issues.