Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
LAXMI VASANT AHIRE

LAXMI VASANT AHIRE

SAMADHAN MITRA MANDAL CHAWL, TEMBHI PADA RD, RAMABAI AMBEDKAR NAGAR -1, SAI VIHAR, BHANDUP MUMBAI

Summary

Deputy Manager with proven leadership skills and extensive experience in customer service and sales. Expertise in scheduling and merchandising, driving operational efficiency and revenue growth. Recognized for reliability and professionalism in all interactions.

Overview

6
6
years of professional experience

Work History

Deputy Sales Manager

KOTAK MAHINDRA BANK
NEPTUNE PLAZA THANE 400601
05.2023 - Current
  • Maintained effective communication between all departments within the organization.
  • Established relationships with key customers to ensure repeat business.
  • Created detailed reports on weekly and monthly sales performance for senior management review.
  • Provided feedback and guidance to team members on their performance.
  • Resolved customer complaints in a timely manner while maintaining high standards of customer service.

Customer Service Representative

Q-CONNEQT BUSINESS SOLUTIONS LIMITED
Kasarvadavli Ghodbunder Thane
04.2021 - 03.2023

Recommended appropriate products based on identified customer needs to drive sales.

  • Delivered excellent service, fostering robust relationships with customers.
  • Documented all sales transactions meticulously within CRM system.

Customer Support Officer Cum Receptionist

SHUDDHI PRODUCTIONS
THANE
01.2019 - 03.2021
  • Resolved customer complaints promptly to enhance service satisfaction.
  • Documented all customer interactions accurately within database system.

Education

DIPLOMA IN AVIATION HOSPITALITY TRAVEL AND TOURISM AND CUSTOMER SERVICE -

AMIGO ACADAMY
GHATKOPAR
03-2020

BACHELOR IN COMMERCE(BANKING & INSURANCE) -

M C C COLLAGE
MULUND MUMBAI
03-2017

HSC -

IDUBS COLLAGE
BHANDUP MUMBAI
03-2014

SSC -

SHRI SARASWATI VIDYA MANDIR
BHANDUP MUMBAI
03-2012

Skills

  • Database administration
  • Data integrity
  • Collaborative teamwork
  • Detail-oriented approach
  • Client support
  • Deadline oriented mindset

Languages

Marathi
First Language
Hindi
Proficient (C2)
C2
English
Proficient (C2)
C2

Timeline

Deputy Sales Manager

KOTAK MAHINDRA BANK
05.2023 - Current

Customer Service Representative

Q-CONNEQT BUSINESS SOLUTIONS LIMITED
04.2021 - 03.2023

Customer Support Officer Cum Receptionist

SHUDDHI PRODUCTIONS
01.2019 - 03.2021

DIPLOMA IN AVIATION HOSPITALITY TRAVEL AND TOURISM AND CUSTOMER SERVICE -

AMIGO ACADAMY

BACHELOR IN COMMERCE(BANKING & INSURANCE) -

M C C COLLAGE

HSC -

IDUBS COLLAGE

SSC -

SHRI SARASWATI VIDYA MANDIR
LAXMI VASANT AHIRE