Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lekha Ravisankar

Business Analyst
Chennai

Summary

Experienced Business Analyst with a proven track record of driving the successful development and feature implementation of a versatile SaaS-based application that supports clients in their transformation efforts across various industries. With 6+ years of expertise, I specialize in bridging the gap between business objectives and technical execution to create innovative and customer-centric solutions. Proficient in leading cross-functional teams, prioritizing features, and managing product backlogs to meet strategic goals. Committed to delivering high-quality features that enhance the SaaS product, exceed client expectations, and contribute to business growth.

Overview

7
7
years of professional experience
6
6
years of post-secondary education

Work History

Senior Business Analyst

Accenture
07.2021 - Current

Domain - Cross Industry

  • Led collaborative requirement workshops, ensuring a comprehensive understanding of product requirements and achieving nearly 100% accuracy in user story creation.
  • Formulated comprehensive data migration strategies to seamlessly transition existing data to accommodate newly introduced or enhanced project features
  • Ensured meticulous planning and execution to mitigate risks and eliminate potential gaps in data migration processes, contributing to the successful implementation of features before they went live.
  • Conducted gap analyses to identify discrepancies between current and desired states, leading to actionable recommendations.
  • Ensured seamless alignment between client requirements and project delivery plans through regular interactions with Client delivery teams and Agile/Scrum Engineering team leaving no room for gaps or discrepancies.
  • Translated user journeys into Figma screens and prototypes, bringing the product vision to life in close partnership with the UX team.
  • Owned the product roadmap, proactively mitigating roadblocks and meeting 98% of feature deadlines while fostering a collaborative team environment.
  • Actively participated in User Acceptance Testing (UAT) and contributed to the review of UAT test cases, ensuring the product met end-users' expectations and quality standards.
  • Delivered comprehensive product training to client delivery teams, equipping them with the knowledge and skills necessary for effective product utilization and implementation.
  • Presented sprint and release demos to key product stakeholders, including C-suite executives, showcasing the progress and achievements of each iteration and major product updates.

Business Analyst

Tata Consultancy Services
01.2018 - 07.2021

Domain - Banking and Insurance (Research and Innovation)

  • Played a key role in configuring an AI-based cognitive chat BOT, presenting innovative solutions to stakeholders across the globe.
  • Conducted client interactions for requirements gathering and the creation of proof of concepts, ensuring a deep understanding of client needs.
  • Analyzed customer requirements and recommended the best tools and features available to meet specific project objectives.
  • Documented comprehensive functional test cases and actively participated in user acceptance testing to ensure the quality and reliability of the AI chat BOT.
  • Responsibly translated functional requirements into user stories, ensuring seamless communication between project stakeholders and the development team.

Developer

Tata Consultancy Services
07.2017 - 01.2018

Domain - Banking and Insurance (Research and Innovation)

  • Worked as a developer in the Research and Innovation team, focusing on the Banking and Insurance domain.
  • Designed responsive and user-friendly web pages as a front-end developer using HTML, CSS, JavaScript, and Angular JS.
  • Played a crucial role in building APIs using Java, ensuring seamless data exchange and integration within the project.
  • Configured an AI-based cognitive chatbot, actively involved in coding using JavaScript to enhance user interaction and engagement.

Education

Post graduate - Data science and Business Analytics

Great Learning
Chennai
01.2020 - 04.2021

Bachelor of Engineering - Computer Science and Engineering

Rajalakshmi Engineering College
01.2013 - 04.2017

Skills

Requirement Management

Timeline

Senior Business Analyst

Accenture
07.2021 - Current

Post graduate - Data science and Business Analytics

Great Learning
01.2020 - 04.2021

Business Analyst

Tata Consultancy Services
01.2018 - 07.2021

Developer

Tata Consultancy Services
07.2017 - 01.2018

Bachelor of Engineering - Computer Science and Engineering

Rajalakshmi Engineering College
01.2013 - 04.2017
Lekha RavisankarBusiness Analyst