Ramya M R
Chennai
Summary
- Overall 11 year's of professional experience in Project Management , Agile & SDLC .
- As a business Analyst , I bring a strong analytical skill set to identify and address complex Business problems.
- Creative Business Analyst with broad-based background in highly competitive and dynamic organizations. Recognized as decisive leader and excellent team player. Committed to forming strong, productive teams.
- Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
13
13
years of professional experience
Work History
Senior Business Analyst
Chola Mandalam Investment Finance Ltd
Chennai
12.2022 - Current
- Documented test cases for validating system functionality against user requirements.
- Expertise in creating Business requirement document .
- Acted as a POC in preparing BRD's / FRD's & getting sign off from relevant Stake-holders and documentation . Also, took responsibility in planning testing in Dev phase .
- Responsible for maintaining JIRA tickets across teams & running UAT modules before go-live into PROD .
- Worked closely with clients to ensure their satisfaction with the delivered product or service.
- Identified opportunities for automation of manual processes through technology solutions.
- Designed use case scenarios to demonstrate how users interact with the system or application.
- Monitored project progress using metrics such as timeline, budget, resources utilization.
- Collaborated with IT teams on the development of applications based on business requirements.
- Developed detailed project plans outlining tasks, deadlines and resources needed for successful implementation of projects.
- Kept track of simultaneous project milestones using tactical approaches, established practices and strategic plans focused on production, schedule and budget objectives.
- Analyzed existing systems and processes, identified gaps and recommended improvements.
Business Analyst
KUWY Technology Servie Pvt Limited
Chennai
08.2021 - 12.2022
- Managed projects and served as primary liaison between client and multiple internal groups to clarify goals and meet standards and deadlines.
- Coordinated with client to identify the requirements and worked with SME to complete the solution .
- Worked in system platform migrations.
- Participated in all Scrum calls .
- Always strictly adhere to the project plans and execute the projects by performing UAT , acted as a bridge between Tech and Ops .
- Worked in Automation of manual process .
Business Analyst
Mahindra First Choice Wheels Limited
Chennai
03.2014 - 10.2019
- Assisting stake-holders with application related modules as per requirement .
- Generate requirements, walkthrough of projects and development plans .
- Handling defects raised by Testing team and bridging functional gap between Dev & Testing team .
- Preparing release notes and Go-live Run-book .
Executive Officer
Royal Bank of Scotland
Chennai
06.2011 - 12.2013
- Managed day-to-day operations and assisted commander in overall strategizing.
- Reviewed paperwork to ensure soldier readiness.
- Worked across departments like - Cheque clearance , Payment processing , Settlement .
- Coordinated activities between different departments to achieve objectives efficiently.
- Expertise in handling prestigious client .
- Participated in meetings with executives from other organizations to facilitate collaboration efforts.
- Ensured compliance with all applicable regulations related to the organization's operations.
Education
MBA - Finance & Marketing
SRM Eswari Engineering college
Chennai03-2011
Bachelor of Arts - Commerce
Meenakshi Arts & Science College
Chennai04-2009
Skills
- Operations Analysis
- Data Analysis
- Forecasting and Planning
- Business Process Improvement
- Software Development Lifecycle
- Project planning
- Agile Methodology
- User Acceptance Testing
- Internal Auditing
- Strategic Planning
- Workflow Analysis
- JIRA
- Requirement management
Languages
Telugu
First Language
English
Proficient (C2)
C2
Tamil
Proficient (C2)
C2
Timeline
Senior Business Analyst
Chola Mandalam Investment Finance Ltd
12.2022 - Current
Business Analyst
KUWY Technology Servie Pvt Limited
08.2021 - 12.2022
Business Analyst
Mahindra First Choice Wheels Limited
03.2014 - 10.2019
Executive Officer
Royal Bank of Scotland
06.2011 - 12.2013
MBA - Finance & Marketing
SRM Eswari Engineering college
Bachelor of Arts - Commerce
Meenakshi Arts & Science College
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