Lijo PK
Regional Manager
Bengaluru
Summary
Accomplished Regional Manager with a proven track record at NEWME, enhancing market share and profitability through strategic planning and operational management. Skilled in leadership and sales development, demonstrated by mentoring high-potential staff and exceeding sales targets. Expert in vendor management and cost reduction, achieving significant savings and fostering brand growth.
Overview
10
10
years of professional experience
Work History
Regional Manager
NEWME
10.2023 - Current
- Developed and executed successful business plans that resulted in improved market share and profitability within the region.
- Boosted brand growth by devising strategic network and marketing tactics.
- Spearheaded market expansion plans for senior leadership.
- Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
- Expanded regional presence by researching potential markets, developing strategic partnerships, and opening new locations.
- Evaluated competitor strategies to identify industry trends and gather market intelligence, informing strategic decision-making processes.
- Implemented cost-cutting measures across the region that led to significant savings without compromising service quality or employee satisfaction.
- Led cross-functional teams to achieve project deliverables on time and within budget, resulting in improved overall performance.
- Motivated regional staff to achieve ambitious sales targets by establishing a competitive incentive structure and celebrating team accomplishments.
- Managed P&L to decrease discrepancies and retain timely and under-budget project completion.
- Mentored and developed high-potential employees for leadership roles through individualized career development plans and opportunities for growth.
- Supervised staff to optimize brand expansion initiatives and productivity.
- Promoted a culture of continuous improvement through ongoing process reviews, employee engagement initiatives, and open channels of communication.
- Enhanced team performance by providing regular coaching, training, and performance feedback to staff members.
- Optimized inventory management systems for reduced stock discrepancies, minimizing losses due to shrinkage or obsolescence.
- Streamlined operational processes for increased efficiency by identifying areas of improvement and implementing necessary changes.
- Identified above-average stores for acquisition of under-performing stores, and implemented change management and network restructuring strategies.
- Developed vendor network of contacts to drive down costs and increase revenues.
- Improved talent recruitment processes by enhancing job descriptions, streamlining interview procedures, and partnering with local educational institutions for pipeline development.
- Improved customer experience by creating custom showrooms across retail locations.
- Evaluated costs against expected market price points and set structures to achieve profit targets.
- Built positive and productive relationships with store and field leadership.
- Exceeded sales targets with well-developed sales strategy and empowering team coaching.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Optimized in-store merchandising and monitored inventory availability to increase sales.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Defined clear targets and objectives and communicated to other team members.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
Store Manager
Under Armour
07.2023 - 10.2023
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
Store Manager
Jack & Jones
04.2016 - 06.2023
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Completed point of sale opening and closing procedures.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Assisted with hiring, training and mentoring new staff members.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Assisted in recruiting, hiring and training of team members.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Fashion Assistant
PUMA
03.2014 - 03.2016
- Optimized retail presentation standards through continuous monitoring of floor layouts, leading to enhanced in-store experience for customers.
- Attained a streamlined workflow between departments by collaborating closely with production teams during garment development stages.
- Achieved consistent growth in clientele through excellent communication skills, building rapport with each client during consultations.
- Coordinated successful fashion events, including runway shows and product launches, showcasing the latest collections.
Education
BBA - William Carey University
St Paul High School
India 04.2001 -
Skills
Sales and marketing strategies
Languages
English
Bilingual or Proficient (C2)
Hindi
Advanced (C1)
Malayalam
Advanced (C1)
Kannada
Intermediate (B1)
Tamil
Upper intermediate (B2)
Accomplishments
* Best Store Manager - (National - 2022 )
* Best Assistant Manager - (South & West - 2020)
* Best Store - Visual Merchandising -2020
Timeline
Regional Manager
NEWME
10.2023 - Current
Store Manager
Under Armour
07.2023 - 10.2023
Store Manager
Jack & Jones
04.2016 - 06.2023
Fashion Assistant
PUMA
03.2014 - 03.2016
BBA - William Carey University
St Paul High School
04.2001 -
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