Summary
Overview
Work History
Education
Skills
Timeline
BusinessAnalyst
Lispita champatiray

Lispita champatiray

Technical Sales Order Excutive
Kolkata,WB

Summary

Executive working across technical sales order execution spares, requirements gathering, documentation, and stakeholder communication.

Connects analytics with quality management, audits, and ISO-focused improvements to strengthen delivery and compliance.

Overview

4
4
years of professional experience

Work History

Quality Management System

  • Applied [number]% root cause analysis trends to identify recurring issues and guide corrective actions.
  • Conducted [number] quality audits weekly to support Total Quality Management and continuous compliance review.
  • Supported Total Quality Management initiatives through Kaizen-focused process improvement and standardized documentation.
  • Developed Power BI dashboards and SQL reporting views to organize quality data for review.
  • Gathered requirements and coordinated with stakeholders to clarify quality issues and align follow-up actions.

Technical Sales Order Excution

SMS -Group
09.2022 - Current
  • Validated sales order details against customer requirements before submission to reduce processing errors.
  • Managed incoming order requests and coordinated responses with internal teams to keep work moving.
  • Prepared daily status updates on pending orders, exceptions, and follow-up items for review.
  • Tracked order progress from receipt to closure and escalated delays when action was needed.

Associate Software Engineer

Qentelli Software Solutions Pvt Ltd
09.2022 - 09.2022
  • Produced learning and development reports using agreed HR performance indicators and maintained accurate records.
  • Prepared learning materials or programme support aligned to learner and trainer requirements.
  • Maintained procedures-based records and collated L&D evaluation forms for review.
  • Supported the L&D team through documentation, stakeholder communication, and routine coordination.

Education

Master of Business Administration - Human Resources Management

national institute of buisness management
kearala
10-2022

Bachelor of Technology - Chemical Engineering

jaganath institute of technology and mangement
odisha
08-2010

Skills

Power BI

Databases

SQL reporting

Dashboard development

Requirements gathering

Stakeholder communication

Documentation

User acceptance testing

Process improvement

Quality audits

Root cause analysis

Agile methodology

Project coordination

Business process modeling

Total Quality Management

Order management

Sales order processing

Order validation

ERP transaction processing

Cross-functional coordination

Timeline

Associate Software Engineer

Qentelli Software Solutions Pvt Ltd
09.2022 - 09.2022

Technical Sales Order Excution

SMS -Group
09.2022 - Current

Quality Management System

Master of Business Administration - Human Resources Management

national institute of buisness management

Bachelor of Technology - Chemical Engineering

jaganath institute of technology and mangement
Lispita champatirayTechnical Sales Order Excutive