Lizarani Bhatta
AT: Osakana DIST:Jagatsinghpur
Summary
Motivated Call Coordinator with comprehensive experience in customer service and call center operations. Possess strong skills in multi-line telephone system operation, client relationship management, and conflict resolution. Have made significant contributions to improving efficiency and productivity of previous teams through solid leadership and problem-solving abilities. Known for maintaining professionalism under pressure while providing top notch support to all customers.
Overview
7
7
years of professional experience
Work History
Call Coordinator
SYSNET GLOBAL TECHNOLOGY PVT.LTD
Bhubaneswar
01.2022 - Current
- Worked as a cashier in lunch land Athagarh for 1year
- Resolved customer complaints via phone, email, or mail within established time frames.
- Assisted customers with technical problems related to products or services being purchased.
- Verified customer account data by reviewing existing records and confirming accuracy of data entered into system.
Lab Technician
TISSUE CULTURE
Bhubaneswar
01.2018 - 03.2022
- Working Tissue culture lab technician for 5years
- Conducted daily laboratory maintenance, including cleaning and organizing.
- Performed quality control tests on incoming and outgoing materials to ensure safety standards were met.
- Monitored and maintained laboratory equipment such as pipettes, centrifuges, and microscopes.
Education
Graduation -
Balikuda Womens College
01.2017
+2 Arts -
Balikuda Womens College
01.2014
Matriculation -
Osakana High School
01.2012
PGDCA -
Hi-Tech Institute
BalikudaSkills
- WORK WITH WINDOWS 11
- WORK WITH MS-OFFICE 2016
- Problem-solving skills
- Analytical abilities
- Call Routing
- Scheduling appointments
- Internet
- Professional Communication
- Problem-Solving
- Customer follow-up
- Customer inquiry response
- Assist callers
- Customer Service
- Clear Communication
Hobbies and Interests
- Reading books ,Making Friends
Disclaimer
I hereby declare that all the above written particulars are true to the best of my knowledge and belief.
Languages
- Odia
- Hindi
- English
Personal Information
- Category: General
- Father's Name: Bichitrananda Bhatta
- Mother's Name: Pravati Bhatta
- Date of Birth: 06/09/97
- Gender: Female
- Nationality: Indian
- Marital Status: Unmarried
- Religion: Hindu
Timeline
Call Coordinator
SYSNET GLOBAL TECHNOLOGY PVT.LTD
01.2022 - Current
Lab Technician
TISSUE CULTURE
01.2018 - 03.2022
Graduation -
Balikuda Womens College
+2 Arts -
Balikuda Womens College
Matriculation -
Osakana High School
PGDCA -
Hi-Tech Institute
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