Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
L Mohamed Waqar

L Mohamed Waqar

Air Support Expert
Bangalore

Summary

Experienced Air Support Specialist adept at coordinating with external suppliers and internal teams to troubleshoot and resolve content display errors and issues. Skilled in adjusting settings to meet stakeholder requirements and providing backend support to industry relations and commercial teams. Strong communication and collaboration abilities enable seamless coordination and problem resolution in dynamic environments.

Overview

8
8
years of professional experience
1
1
Certification
4
4
Languages

Work History

Industry Relations Air Support Expert

Dyninno Travel Technologies (India) LLP
05.2023 - Current
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Gained strong leadership skills by managing projects from start to finish.
  • Demonstrated leadership skills in managing projects from concept to completion.

Travel Professional

TRAVIX LEISURE AND TRAVEL PRIVATE LIMITED
03.2018 - 04.2023
  • Supporting industry relations and commercial teams by coordinating backend tasks associated with commercial contracts and flight content.
  • Implementing business decisions within a web-based tool involves tasks such as modifying content search rules to align with stakeholder requirements.
  • Modifying Airline filters based on stakeholder requirements.
  • Updating commission settings in accordance with the latest information from airlines or consolidators.
  • Adjusting dispatch settings to meet stakeholder needs.
  • Identifying and addressing problems or issues with the display of content.
  • Working closely with external suppliers such as Amadeus, as well as internal teams like development or technical support, to ensure seamless coordination.

Travel Consultant

EBIX TRAVELS PRIVATE LIMITED
01.2016 - 02.2018
  • Informed clients of travel policies and utilized preferred vendors to maximize company profits
  • Worked closely with clients to understand unique needs and meet specific travel desires.
  • Organized trips for individual, family and business travelers.
  • Kept abreast of all airline rules, regulatory requirements and industry standards when scheduling travel arrangements.
  • Handled sensitive information with professionalism and discretion.
  • Advised clients on visa, passport and security requirements relating to destinations and confirmed flight details for each reservation.
  • Arranged travel accommodations for groups, couples, executives, and special needs clients.

Education

High School Diploma -

Khaderia Higher Secondary School
Bangalore
04.2001 -

Bachelor of Arts - English Literature

Suresh Gyan Vihar University
04.2001 -

Skills

    Data Management

MS Office

Decision-Making

Friendly, Positive Attitude

Clerical Support

Data Entry

Written Communication

Verbal Communication

Organization and Time Management

Analytical Thinking

Certification

Lean Six Sigma Yellow Belt

Timeline

Lean Six Sigma Yellow Belt

08-2023

Industry Relations Air Support Expert

Dyninno Travel Technologies (India) LLP
05.2023 - Current

Travel Professional

TRAVIX LEISURE AND TRAVEL PRIVATE LIMITED
03.2018 - 04.2023

Travel Consultant

EBIX TRAVELS PRIVATE LIMITED
01.2016 - 02.2018

High School Diploma -

Khaderia Higher Secondary School
04.2001 -

Bachelor of Arts - English Literature

Suresh Gyan Vihar University
04.2001 -

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L Mohamed WaqarAir Support Expert