A results-driven Customer Relationship Manager with over a decade of experience at the L&T and Tata Groups, adept at Client Relationship Management and Project Execution in the Data & Digitalization sector. I've consistently secured key clients and increased revenue share across MEA and India.
My expertise lies in cultivating strong client partnerships, ensuring smooth product and service implementation, and fostering customer retention and loyalty. I excel at identifying opportunities for upselling and cross-selling to drive revenue, particularly in optimizing maritime new building and vessel performance. Passionate about leveraging technology to solve complex business challenges and drive efficiency, I am eager to transition this comprehensive background into a Customer Success Manager role.
I am ready to apply my sharp problem-solving and analytical skills, with a focus on customer needs, to ensure tangible business value and champion the adoption of AI-powered maritime solutions, contributing directly to global sustainability.