Vaibhav Pal
Indore
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
1
1
year of professional experience
Work History
Seller Support Associate
CONNEQT BUSINESS SOLUTIONS
INDORE
06.2023 - Current
- Resolved seller inquiries promptly and accurately by researching account information and providing solutions.
- Recognized potential fraud cases involving fraudulent transactions or account activity.
- Conducted quality assurance checks on outgoing emails to ensure accuracy of information provided.
- Responded quickly to escalated customer issues within established SLA's.
Education
B.com - Accounting
Ilva Commerce And Science College
Indore09-2023
12th passed -
M.P. Board Bhopal
10th passed -
M.P. Board Bhopal
Skills
- Handling each and every situation with calm mind
- Smart working
- Problem Solving Skills
- Communication Skills
- Customer Support
Personal Information
- Father's Name: Mr. Dinesh Pal
- Mother's Name: Mrs. Sunita Pal
- Date of Birth: 11/12/2000
- Gender: Male
- Nationality: Indian
- Marital Status: Unmarried
Languages
- Hindi
- English
Hobbies and Interests
- Confecting with new people
- Learning new things from the internet
- Traveling
Timeline
Seller Support Associate
CONNEQT BUSINESS SOLUTIONS
06.2023 - Current
B.com - Accounting
Ilva Commerce And Science College
12th passed -
M.P. Board Bhopal
10th passed -
M.P. Board Bhopal