Lokesh Atrish
Faridabad
Summary
Results-driven Deputy Manager with strengths in sales strategy development and execution. Develops targeted strategies to penetrate competitive markets and achieve sales targets. Engages with customers to resolve issues, maintaining high satisfaction levels.
Overview
6
6
years of professional experience
Work History
Deputy Manager - Sales and Marketing
Dr Agarwals Eye Hospital
09.2025 - Current
- Managed daily operations, delegating tasks to team members to optimise productivity and efficiency.
- Handled customer complaints, resolving issues with professionalism to maintain high satisfaction levels.
- Facilitated communication between different departments to ensure smooth operation of business activities.
- Collaborated with team members to achieve target results.
Deputy Manager - Sales and Marketing
New Delhi Centre For Sight Limited
Gurgaon
10.2022 - 09.2025
- Developed and implemented targeted sales strategies to penetrate competitive markets and achieve sales targets.
- Collaborated with sales teams to create sales enablement materials, aiding in the achievement of sales targets.
- Managed sales pipeline efficiently, ensuring accurate forecasting and meeting of sales targets.
- Collaborated with team members to achieve target results.
Business Development Manager
Glamyo Technologies Pvt Ltd
New Delhi
07.2021 - 09.2022
- Collaborated with team members to achieve target results.
- Managed complaints with calm, clear communication and problem-solving.
- Met service time and quality standards through effective workflow management.
- Engaged with customers to better understand needs and deliver excellent service.
- Identified issues, analysed information and provided solutions to problems.
- Actively listened to customers to fully understand requests and address concerns.
Senior Sales Executive
Rhysley Private Limited
Faridabad
06.2020 - 06.2021
- Resolved customer complaints through calm communication and effective problem-solving, enhancing customer satisfaction.
- Resolved customer queries and problems using effective communication and providing step-by-step solutions.
- Handled customer concerns and escalated major issues to supervisor.
- Established and nurtured positive working relationships, fostering a collaborative team environment.
- Coached and mentored team members, improving overall performance and productivity within the team.
- Met service time expectations by efficiently managing tasks during peak hours.
- Maintained clean, safe working environments to eliminate accident risks.
- Developed team communications and information for meetings.
Education
B.com Honors - Accounting, Business
Zakir Hussain Delhi College
New Delhi, DL01-2017
Skills
- Sales strategy development
- Sales pipeline management
- Market analysis
- Data analysis
- Performance tracking
- Customer engagement
- Customer relationship building
- Customer relations
- Operational support
- Problem solving
- Team motivation
- Leadership skills
- Communication facilitation
Languages
English
Proficient
C2
Hindi
Proficient
C2
Timeline
Deputy Manager - Sales and Marketing
Dr Agarwals Eye Hospital
09.2025 - Current
Deputy Manager - Sales and Marketing
New Delhi Centre For Sight Limited
10.2022 - 09.2025
Business Development Manager
Glamyo Technologies Pvt Ltd
07.2021 - 09.2022
Senior Sales Executive
Rhysley Private Limited
06.2020 - 06.2021
B.com Honors - Accounting, Business
Zakir Hussain Delhi College