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Lokesh Grover
Sales Agent
Gurgaon
Summary
Resourceful Sales Agent effective at achieving aggressive sales goals. Dedicated to building rapport with internal suppliers and customers. Well-versed in establishing and expanding market presence to accomplish solid growth.
Overview
10
10
years of professional experience
5
5
years of post-secondary education
Work History
Health Insurance Sales Agent
Freelancer
Gurgaon
12.2022 - Current
- Sought out new clients and developed client relationships through networking, direct referrals, lead databases, and cold calling.
- Customized existing insurance programs to suit individual client needs by analyzing specific requirements.
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
- Sold auto, home, life, and other various insurance products to individuals and affinity groups within assigned territory using consultative selling techniques.
- Developed strong referral network in community to raise awareness and increase sales opportunities.
- Negotiated contracts with clients to establish best coverage with lowest cost.
- Generated quotes and proposals for clients to match individual needs.
Sr Area Sale Executive
Doxper-Health
Gurgaon
07.2022 - 11.2022
- Making daily reports.
- Manage team in the absence of Seniors
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Proven ability to learn quickly and adapt to new situations.
- Learned and adapted quickly to new technology and software applications.
- Handling all customer related queries over phone and email
- Solving the problem and queries of existing doctors
- Searching for new Pharmaceutical dealers
- Meeting dealers on daily basis and helping them in finding doctors
- Making daily call reports and sending them to the seniors
- Attending meetings and monthly closing at district office.
Sr.Travel Counsellor Executive
Fareportal India Pvt. Ltd
Gurgaon
04.2020 - 01.2022
- Conduct market research to identify selling possibilities and evaluate customer needs Manage team in the absence of Seniors
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Handling all customer related queries over phone and email
- Preparing & Updating Refund & Charge report of payment gateways like Payu, citrus etc
- Proved successful working within tight deadlines and a fast-paced environment.
- Set up meetings with potential clients and listen to their wishes and concerns
- Setting sales goals and developing sales strategies
- Gather customer feedback and market sentiments for stakeholders to enhance products and services 1
SR.TICKETING SALES EXECUTIVE
FAREPORTAL INDIA Pvt.Ltd
GURGAON
02.2019 - 04.2020
- PNR Creation, Ticket Issuance, Rescheduling, Re-Issuance, Cancellation and Claiming Refunds (Amadeus & Sabre)
- Scheduled advance and last minute bookings
- Follow up with clients to close sales
- Generate sales leads
- Provide first-level responses to clients' requests and requirements
- Report budget use and spending against approved budgets
- Monitored airline schedule and posted updates on airline website
- Provide email, social media or telephone responses to customer enquiries
- Need to pullout daily transaction report
- Take care of all refund related queries
- Coordinating with airline directly
- Need to process refund through Barclays bank gateway
- Maintains accurate records of bookings, payments, transactions, phone calls and meetings
- Sells and coordinates transportation, accommodations, insurance, tours and activities
- Advises clients regarding destinations, cultures, customs, weather and activities
- Collects payments, books travel arrangements and pays applicable fees
- Self-motivating personality & Optimistic thinking or extrovert Nature
- Listening to others and taking up challenges
- I take the things from the root level
- I always try to get the basic knowledge of the things I know.
Ticketing Agent
Onkar Infotech Pvt. Ltd
Gurgaon
08.2013 - 08.2016
- Processed order transactions and provided customers with detailed itineraries, tickets, and receipts.
- Reviewed tickets, identification and passports to verify traveler identity.
- Checked baggage at gate and loaded onto ramp.
- Followed-up on will-call orders to verify attendance and contacted previous or cancellation list customers to fill available or newly opened spaces.
- Sold, printed and issued tickets to guests.
- Answered customer inquiries regarding ticket availability, pricing and event information.
- Monitored ticket sales and provided detailed reports to management.
Education
B.com -
IEC University
Himachal 08.2016 - 03.2019
12th
HBSE 03.2009 - 04.2010
10th
HBSE 04.2007 - 04.2008
Skills
Statement of Purposeundefined
Additional Information
Father's Name :- Lt. Sh. Umesh Grover
Date of Birth. :- 29th May. 1992
Marital Status :- Married
Nationality. :- Indian
Gender. :- Male
Language Known :- English, Hindi & Punjabi
Religion. :- Hindu
Interests
Timeline
Health Insurance Sales Agent
Freelancer
12.2022 - Current
Sr Area Sale Executive
Doxper-Health
07.2022 - 11.2022
Sr.Travel Counsellor Executive
Fareportal India Pvt. Ltd
04.2020 - 01.2022
SR.TICKETING SALES EXECUTIVE
FAREPORTAL INDIA Pvt.Ltd
02.2019 - 04.2020
B.com -
IEC University
08.2016 - 03.2019
Ticketing Agent
Onkar Infotech Pvt. Ltd
08.2013 - 08.2016
12th
03.2009 - 04.2010
10th
04.2007 - 04.2008
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