LOVISH SACHDEVA
FAZILKA
Summary
Experienced with team leadership, operational management, and strategic planning. Utilizes organizational skills to enhance workflow and efficiency. Track record of fostering team collaboration and achieving business objectives.
Overview
7
7
years of professional experience
1
1
Certification
Work History
RELATIONSHIP MANAGER (DEPUTY MANAGER)
HDFC BANK
2024.04 - Current
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
Personal Banker
HDFC BANK
2019.09 - 2024.03
- Improved customer satisfaction by providing personalized banking solutions and exceptional service.
- Promoted financial products by maintaining excellent service offering knowledge.
- Cross-sold bank products and services to meet customer needs and provide options.
BRANCHA SALES OFFICER
AU SMALL FINANCE BANK
2018.01 - 2019.08
- Maintained in-depth understanding of bank operations, products, and services.
- Connected with account representatives to promote bank products.
- Collaborated with the management team to develop successful sales campaigns, driving business growth and market expansion.
Education
Master of Arts - MATHEMATICS
LOVELY PROFESSIONAL UNIVERSITY
FAZILKA2017-04
Bachelor of Education - MATHEMATICS AND HINDI
GURU RAM DASS COLLEGE
Jalalabad, India2015-04
Bachelor of Arts - MATHEMATICS AND COMPUTER SCIENCE
M.R GOVT. COLLEGE
FAZILKA2014-03
12TH - INTER ARTS
S.D HIGH SCHOOL
FAZILKA2011-03
10TH -
SHIVALIK PUBLIC SCHOOL
FAZILKA2009-03
Skills
- Customer relationship management
- Client engagement
- Portfolio growth
- Product recommendations
- Service support
Certification
- NISM CERTIFIED
- IRDA CERTIFIED
Timeline
RELATIONSHIP MANAGER (DEPUTY MANAGER)
HDFC BANK
2024.04 - Current
Personal Banker
HDFC BANK
2019.09 - 2024.03
BRANCHA SALES OFFICER
AU SMALL FINANCE BANK
2018.01 - 2019.08
Master of Arts - MATHEMATICS
LOVELY PROFESSIONAL UNIVERSITY
Bachelor of Education - MATHEMATICS AND HINDI
GURU RAM DASS COLLEGE
Bachelor of Arts - MATHEMATICS AND COMPUTER SCIENCE
M.R GOVT. COLLEGE
12TH - INTER ARTS
S.D HIGH SCHOOL
10TH -
SHIVALIK PUBLIC SCHOOL