Madan Kannan

• Transaction Processing:Scan items, calculate costs, and accurately process payments using a cash register or POS system.
• Payment Handling:Accept cash, credit cards, checks, and other payment methods, providing correct change and receipts.
• Customer Service:Greet customers, answer questions about products and store policies, and provide information to ensure a positive shopping experience.
• Returns & Exchanges:Process merchandise returns, exchanges, and refunds accurately and efficiently.
• Checkout Operations:Bag or wrap purchased items, maintain a clean and organized checkout area, and ensure supplies are stocked.

Additional Responsibilities

• Cash Management:Balance the cash drawer at the end of a shift and reconcile sales transactions to ensure accuracy.
• Merchandise Assistance:Help with stocking shelves, arranging displays, and locating specific items for customers.
• Promotions:Inform customers about store promotions, advertisements, and loyalty programs.
• Team Support:Assist other team members and contribute to team efforts to meet store goals.

Key Skills and Qualifications

• Customer Service: The ability to interact with customers in a friendly, courteous, and helpful manner.
• Attention to Detail: Essential for accurate transaction processing, price scanning, and cash handling.
• Communication Skills: Clear and effective communication with customers and colleagues.
• Numerical Skills: Basic math skills for calculating costs, change, and balancing the register.
• Interpersonal Skills: Outgoing and friendly demeanor to provide a positive customer experience.
• Adaptability: Ability to work efficiently in a fast-paced retail environment.
• Processed customer transactions accurately and efficiently at Tonique Beverages.
• Maintained clean and organized checkout area to enhance customer experience.
• Assisted customers with product inquiries and recommendations for beverages.
• Managed cash register, including handling cash and processing card payments.
• Collaborated with team members to ensure timely restocking of shelves.